This short guide sets out our revenue protection policies so you can be sure we deal with all of our customers fairly and consistently. Govia Thameslink (GTR) will hold on to Britain's biggest rail franchise but must spend 15m on passenger improvements after its "unacceptable performance" during the botched timetabling. tesla model s hidden menu access code. History [ edit] Southern Class 377 at Battersea Park station in June 2010 Team Administrator, Working for GTR is very rewarding and fulfilling. Reach out to one of our companies directly, if you have a customer query. All product and company names are trademarks or registered trademarks of their respective holders. Dart Int To String Leading Zeros, whilst getting real life experience in a 9-5 job. We oversee all building and track We have to make sure you can buy your ticket at the station (either at the ticket office or from a vending machine) or buy a permit to travel in a reasonable time. If you require a duplicate ticket, this needs to be applied for at your local ticket office or if purchased online via the online provider who issued the ticket. Prosecutions Department Eastside Offices King's Cross Railway Station LONDON N1C 4AX If your query is regarding anything else please contact us via email gtr.prosecutions@gtrwailway.com - This mailbox cannot be used to appeal, you will be written to in due course and the response should be made out to the address above. The Fraud Investigation Unit of Govia Thameslink Railway requested Miss P to attend at their offices for an interview in respect of suspected fraudulent claims made under the 'Delay/Repay' scheme. women to join us, so what are you waiting for?, Paige Lunn govia thameslink prosecutions department. We are specialists in this area of law and have dealt with prosecutions brought by the major bus and train companies and are familiar with their policies. The Inspector may have spoken to you about a Penalty Fare at the time, but if you did not have the means to pay towards this, or refused to do so, the inspector has no option but to make a report of the incident and pass it to the Prosecutions Team to deal with, Alternatively it is at the inspectors discretion how to deal with matters at the time they speak to a passenger, and they may have decided to report the matter instead of offering to sell you a ticket, or offer a penalty fare. I was told I would receive a fine through the post and have received a Notice of Intention to Prosecute instead? This has all been advice that has been offered others. Ive worked very hard to get this job, and two years ago, I also begged them to settle out of court. Registered in England under number: 07934306. The Socialist Equality Party (UK) urges drivers to vote "no" and reject the train drivers' union ASLEF's sell-out deal worked out in private with Southern Govia Thameslink Railway (GTR . Govia Thameslink runs the Thameslink, Southern, and Greater Northern lines, with services from London to Cambridge and Bedford in the north, and to Brighton and the South Coast. Remember me Not recommended on shared computers. Dont include personal or financial information like your National Insurance number or credit card details. At around 12:18 hrs on 17 September 2015, the 10:55 hrs service from Cambridge collided with the buffer stops at platform 11 of King's Cross station, London. Your case reference number, e.g. Your copy Railcard/Season Ticket will be matched with the inspector's report and if everything is in order you will not hear from us, we will only contact passengers when there is an issue between what has been reported and what we have received. Permits are not a ticket but they allow you to start your journey. Station Assistant, I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. I recieved an initial letter from Govia Thameslink which asked me for my version of events. This will include a commitment to make sure: Some staff who do not issue penalty fares may complete a ticket irregularity report. Discover our Media Centre with the latest news. We cannot be responsible for any tickets lost in the post. However, we may, once we have considered the inspector's report, or once we have considered any explanation, mitigation or relevant documentation sent to us, offer to settle the matter outside of court. on the railway is a dream come true., Marc Carless managers. Arhaus Baldwin Chair And A Half, DX Number: 6802 Gravesend, 265 High Street You can appeal against a penalty fare in writing or online within 21 daysstarting the day after the issue date. Tweet us @SouthernRailUK. Nick again raised the issue of peak direct Hassocks to Clapham Junction services with the Rail Minister. Don't forget, you can also buy tickets online or via our app before you travel. my Train Dispatch Licence which has been enriching for my experience here., Maggie Luckhurst I was beside myself and extremely sorry for my actions and cooperated fully. The first Class 700 Desiro City Siemens-built train arrived in the UK. Airport Host, I joined as a platform assistant last year and this year I was offered the role of team leader. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. You must then send a copy of your valid season ticket to the address shown on the penalty fare. I said that I was a teacher and that a conviction and criminal record would destroy my career and whether there was any way to settle this out of court. The new contract commences on 1 April 2022 and will run until at least 1 . However, if it is paid within 21 days, the Penalty Fare is reduced to 50 plus the price of the single fare. Balham, England 14 d. 7934306. Patrick Verwer took up the position of Chief Executive Officer at Govia Thameslink Railway in July 2018 after a move from London Midland, where he held the role of Managing Director from January 2012 until December 2017. Thameslink Railway is a trading name of Govia Thameslink Railway Ltd. Govia Thameslink Railway: Trains . learning again., Bob Bryce includes all your platform staff. version of this document in a more accessible format, please email, Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Govia Thameslink Railway Limited 2022: rail contract, Govia Thameslink Railway Limited 2022: business plan commitments, public register of rail passenger contracts, Trenitalia c2c Limited 2021 rail contract, Chiltern Railway Company Limited 2021 rail contract, Abellio East Anglia Limited 2021 rail contract. Its been hard to get back into the routine of Its a big step-up but Im really enjoying it so far. Govia Thameslink Railway (GTR) complaints contacts Email Charles Horton (CEO) on charles.horton@gtrailway.com Call Customer Services on 0345 026 4700 Email Customer Services - London Area on enquiries@londontravelwatch.org.uk Email Customer Services - Thameslink on customerservices@thameslinkrailway.com Visit Customer Services Contact Form All rights reserved worldwide. Comments are moderated so may not appear immediately. by. 08009751052 (For customers with hearing impairments) Address. Govia Thameslink Railway has admitted health and safety failings after Simon Brown, 24, was killed while leaning out of a train window as it approached Wandsworth Common station on August 7, 2016. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. This light metro system will be fully automatic. The business will pocket a management fee of 8.8 million per year to deliver the service and could pocket an additional 22.9 million, which is linked to performance. If you were given a piece of paper it starting with the prefix GTREMG or a small slip with 7 digits on it, it means the inspector has made a report of the matter that will be passed to the Prosecutions Team who will be in touch in due course. Your questions about penalty fares and revenue protection on Thameslink answered here. Southern is a trading names of Govia Thameslink Railway Ltd. During the five years that I worked at the Prosecutions department of Thameslink Rail (1999 to 2004), there were RPIs, good RPIs, and then there was Richard Crane. Phone: 01732 207 207 Terms . Dr15 ) was first introduced on Govia Thameslink in 2016 and the followed up this! Railway is made up of a variety of roles where we can make a difference to people If a passenger is reported to our prosecutions department, we will advise: . For commercial projects please contact [emailprotected]. Govia Thameslink wins new-style National Rail Contract A new National Rail Contract has been awarded to Govia to run the Govia Thameslink Railway network for another three years. PLEASE NOTE This mailbox is only used to inform us of a new correspondence address or sending through evidence of a valid ticket or railcard at the time the journey was undertaken, this email address cannot be used to make any appeal or mitigation, any emails sent in this vein will be ignored and deleted. We DO NOT issue Fines. Its a big job. It is the successful bidder for the Regional S-Bahn Bremen/Niedersachsen franchise and will now continue to run services on the line until December 2036. It may not display this or other websites correctly. Your ticket is not valid without the railcard. Offences listed are: giving a false name & address & entering a train without a ticket. did phineas and ferb die in a car accident. Train Driver, I was in my mid-twenties when I applied to be a driver. A Thameslink service at Gatwick Airport (Image: Govia Thameslink Railway) . Expanding Reduced Fare Monthly Passes to all modes. Firstly, I admit I did a stupid thing. It found the services had been the "worst on the network" since Govia Thameslink (GTR) took over the routes. Additionally, buying the correct ticket or supporting document after the offence was committed will not be accepted by the prosecution. You can check ticket office opening hours in our station information. No, you must have a valid ticket or permit to travel before you start your journey. A previous manager told me about a job hed seen advertised for a trainer. Great Northern and Gatwick Express services. Ralph is a chartered management accountant who has previously worked for several high-profile brands. Contact details on this page: www.thameslinkrailway.com/contact-us/ If you are writing to them I would strongly advise you get your use of English sorted! [1] If you have no money then you will be given a 'nil paid' penalty fare. Could I get a penalty fare if I sit in first class with a standard ticket? Great Western Railway (GWR) is a British train operating company owned by FirstGroup that operates the Greater Western passenger railway franchise. LE65 9EB. govia thameslink prosecutions department. Act 1974. A legal claim for compensation of up to 73million was made today against Govia Thameslink Railway - the operator of the Southern, Gatwick Express and Thameslink trains which run through East Croydon - as an estimated 3.2 million passengers are overcharged for their rail fares. Currently seconded to a new role of Safeguarding of the rail network. Expanding Reduced Fare Monthly Passes to all modes. I want to complain about the way I was dealt with by the revenue protection member of staff who dealt with me. We were able to persuade the prosecution to settle the matter out of Court and as such our client could continue their studies. Email: [emailprotected]uk If a passenger is reported to our prosecutions department, we will advise: Staff will be trained to exercise both the power extended to them and any discretion that is available to them under the licences they hold. Born and educated in the Netherlands, he first came to the UK in 2003 as Managing Director of Merseyrail. I was so excited that I didnt even mind it was based 250 miles away from where I lived., Harriet Dee Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. Since 2015, 24% of all passenger . Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. GTR (Govia Thameslink Railway)'s IT department is led by Aidan Shanahan (Head of Information Technology) | View all 17 employees >>> Rocketreach finds email, phone & social media for 450M+ professionals. My interpretation of that was that the OP's only method of payment was Apple/Google Pay. Thameslink will privately prosecute, in a court of law, offences reported by staff. The new contract is a stepping stone between the former franchise model and the forthcoming Passenger Services Contracts which will be awarded by Great British . Case Study 2-Our client was an international student whose visa was at risk due to offending. GTR stands for Govia Thameslink Railway, and includes Southern Railway, Thameslink, told me to give it a go, get out of debt and see what I wanted to do next. The trains are destined for Thameslink rail routes next year. When purchasing a ticket from Thameslink, we will explain the restrictions that ticket is subject to: Thameslink operates a penalty fares scheme on all of its services and at all of its stations. To find train times or for any other queries: Call 03451 27 29 20 (open 07:00-20:00). Details of the penalty fares scheme can be found here. Contact our press office i If you'd like to film on our trains or at one of our stations, you'll need to get permission in advance. Campaign group Bring Back British Rail will challenge the government's plans to award a new six-year contract to Govia Thameslink Railway, and demand transparency over the alleged 25 million fraud by Govia subsidiary, London and Southeastern Railway. Thameslink Railway is a trading name of Govia Thameslink Railway Ltd. Put in coins to the value of your fare. We will make it clear to passengers what their responsibilities are when travelling with us, how to get the correct ticket for their journey and if they do not, we will make it clear what will happen and when. We also use cookies set by other sites to help us deliver content from their services. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. Area Operations Manager, When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn GTR stands for Govia Thameslink Railway, and includes Southern, Thameslink, Great Northern and Gatwick Express. Safeguarding coordinator. Obviously, there are rules and regulations to follow as well as duties and commitments to carry out, The company . I obviously had not got one and although the police declined to prosecute me they handed me over to a ticket inspector. N1C 4AX. Dartford Through our submissions, we were able to resolve matters out of Court and as such our client could continue in his career. Rail company Govia will continue to run the Thameslink franchise for the next three years despite being handed a multi-million pound fine for how it ran a separate franchise.. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. Police looking for man in connection with . All rights reserved worldwide. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. Please do not send cash through the post. They will independently review your complaint and where appropriate, follow things up on your behalf. Post author By ; wex benefits now Post date March 3, 2022; trpnutie hlavy na lavej strane . Over six or so years, I worked in various roles and covered pretty much every station between Stevenage and Finsbury Park. Published. Call us 0345 026 4700 (open 07:00-20:00). Offences listed are: giving a false name & address & entering a train without a ticket. Phone . poet charles mackay biography Based on 1 salaries posted anonymously by GTR (Govia Thameslink Railway) Finance Department employees in Stratford-upon-Avon, England. It is valid for 2 hours, during which time you should pay any difference in fare as soon as possible. GTR is a subsidiary of Govia, which is itself a joint venture between Go-Ahead Group (65%) and Keolis (35%). sounds like you have replied already (ie not come for advice before replying) - but have a look at other threads for the sort of things best to say to them - even if they reject your request to settle out of court you can still try again before it gets to court (we have heard of cases on here where people have actually settled at the court before the case is heard). If a passenger is reported to our prosecutions department, we . Alison Barrett I feel really scared about this! 10. Leicestershire. hunt saboteur killed; wbca carnival 2022 schedule When stopped by Govia Thameslink, the inspector will take your name, address, and confirm your date of birth. I figured I would buy a ticket when I got to Cambridge before going through the barriers. Ive had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining Terms & Conditions . but in a way, youre sort of your own boss, which is nice., Ashley John Services, @minijay Hi Jason, apologies for the confusion, the station is closed. Under the contract, Govia will secure a fixed management fee of 8.8m a year, as well as an additional performance fee of up to 22.9m a year. In what one campaign group has today described to Inside Croydon as "outrageous news", the Department of Transport is close to handing a six-year rail operator's renewal contract to Govia Thameslink Railway, who run trains through East Croydon, South Croydon . Germany - NordWestBahn, a TOC that is part of Transdev Group, has succeeded in the Europe-wide tender process. It depends on role because some role are of better contract than others. Posted on March 24, . 08009751052 (For customers with hearing impairments) Address. Southern is a trading names of Govia Thameslink Railway Ltd. Prosecutions 6 Serious Fraud Office 6 BUSINESS, ENERGY AND INDUSTRIAL STRATEGY 7 . Accounts and Insurance . Ilford Charity Liberty has launched a lawsuit against the Crown Prosecution Service alleging racism in a number of joint enterprise cases 'It's a race against time': Man misdiagnosed with cluster headaches given 6 weeks to live. Working in a control environment monitoring the rail network live, Including CCTV, Live Control Feeds, live staff feeds and all other relevant systems and . Immigration He joined Govia Thameslink Railway on an interim basis in 2022, but now as Chief Financial Officer, his role encompasses key CFO functions including accounting, financial control, reporting, and planning, alongside several other large departments including IT, internal audit, commercial . We deal with the following companies:-Transport for London (Docklands Light Railway, Tube, London Overground) Southeastern; GTR - Govia Thameslink Railway; Transport Investigations; C2C . They were really kind. We have identified core strengths and capabilities that guide our organisational design and reflect the qualities we seek in those who join us on our journey. Platform/Train Dispatch, If youve always had an interest in rail, or maybe youre just curious to find out what working in the railway might look like, GTR is the operator to go for. Prosecution Great Northern will privately prosecute, in a court of law, offences reported by staff. CAF also overhauled the bogies of Bilbao Metro's other rolling stock, UT-550 and UT-600 trains. Conveyancing Checking the address of the Govia Prosecutions Department and the phone numbers provided for the phone payment, the letter seems to be legit, but the lack of names and precise data certifying the amount of the penalty make it look suspicious. Details of this can be found at www.btp.police.uk. Carrying out safety checks of the station. I was given a fine on the train and don't know how to pay? 30th April 2022 If you fancy taking a direct train from Brighton station to so The main reason given . Registered in England under number: 07934306. However, it is your responsibility to leave enough time to buy your ticket. Its something you can go into at any point in your life and Id recommend it to anyone, its a fantastic industry GTREMG123456789 or 1234567. As a station assistant for Thameslink, its my responsibility to dispatch trains, carry out security checks and provide passenger assistance., Jack Pallister Twitter. Our team is here to help with press enquiries. It is not a fine. by | Jun 21, 2022 | yahoo facebook clubhouse | preluna hotel malta mercury direct | Jun 21, 2022 | yahoo facebook clubhouse | preluna hotel malta mercury direct Govia Thameslink I have just received an intention to prosecute letter from Govia Thameslink Railways. If you don't have a valid ticket or a permit to travel then you may have to pay a penalty fare. Ive received a court fine regarding an offence, I knew nothing about the hearing, what do I do next? Penalty fares can be issued, for example, if you: If your station ticket office is closed and there is no ticket vending machine available, you should buy a permit to travel before you board a train. I always travel with a Zone 2-5 travel card & use the tube & overground, not rail. If you've bought a ticket using a railcard discount and do not have the card, you may be given a penalty fare. Brighton, England, United Kingdom. jackson county mo utilities Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. Where personal data is recorded it will be in compliance with the relevant legislation. A Penalty Fare is a fare charged at a higher rate than the normal price because a passenger didn't follow the normal rules for buying a ticket. If you are reported for an offence(s) under the railway byelaws these are classed as matters of strict liability. NordWestBahn started running services on the 270km RSBN network in 2010. Thameslink replied: "Very sorry Kevin. Govia Thameslink Samir has represented clients who have been prosecuted by Govia Thameslink for many years. Checking the address of the Govia Prosecutions Department and the phone numbers provided for the phone payment, the letter seems to be legit, but the lack of names and precise data certifying the amount of the penalty make it look suspicious. You will need to use Old St, @Neilboyle12 Hi there, it should be with you shortly, thanks ^Scottie, Network Rail are carrying out planned engineering works this weekend on parts of the network to maintain and impr, It's going to be chilly this evening! Remember me Not recommended on shared computers. Employment Law The woman made some positive noises but said it was not her decision. If you were given a Penalty Fare (Only courts can issues fines) you will have been given a copy of the Penalty Fare Notice at the time with a prefix starting GTREPF or GTRPF, and this contains all the information you need to pay and appeal. Last Name: Your last name as it appears on the notice. Samir has represented clients who have been prosecuted by Govia Thameslink for many years. However, rape prosecutions and convictions are at record lows, domestic abuse is soaring, and last year the number of female homicide victims reached its highest level since 2006. . Govia Thameslink Railway has operated Thameslink and Great Northern services since 14 September 2014. the pressroom lancaster menu. After each stage if somebody didn't pass the test they were excluded they went home. A Penalty Fare is 100 plus the price of theappropriate single fare for your intended journey on that train. Scottish Gaelic Orthography, He was already working in the industry and knew I had some university bills to pay off so Landlord & Tenant It also operates Thameslink, Great Northern and the Gatwick Express service. Instead, the Department for Transport has occupied itself with repeating the arguments of the employer Govia Thameslink Railway has today reported a positive start to the introduction of the new interim Thameslink and Great Northern timetable . What happens if I don't pay the penalty fare? Copy link. Aujua() Aujua Aujua 1000ml^-^####Aujua Phone. Corporate Development Department Sussex Police Aug 2003 - Aug 2005 2 years 1 month. Penalty fares can be issued by authorised railway staff.