You'll find help with BT Sport App error codes here > bt/help/en/bt-sport/fix-a-problem/app/mobile-and-tablet/errors-on-the-bt-sport-app-on-smartphones-and-tablets.html The BT Sport App won't open on my device The BT Sport App won't install Why can't I log into the BT Sport app using my BT ID? I have just purchased a IPad Air and was trying to watch the BT sports app to find that it shows an error code VC086. Note: You can't pair if your device is on a mobile network such as 3G or 4G. Press the Help button, then the numbers 7 2 0 and then press OK. Now scroll through the different input options until you reach the correct input channel. motor/ limit switch 2 not connected. Every time I try to log in, error code ID1006 shows up on my phone and ID106 on my smart tv. We'll try to resolve this as soon as possible. If you don't receive a validation PIN, make sure you've entered the correct phone or tablet number in the first step of the set-up process. Get BT Sport free with a 20 SIM card from BT Similarly, if you get a SIM-only deal worth more than 20 per month direct from BT, you'll get BT Sport thrown in. ; If you have forgotten your account or password, click on forgot password. 14-08-2021 It's therefore given up trying. The BT Sport online player uses cookies to enable a high quality viewing experience. If.. Before looking for your error code, why not try our TV help tool? If you're still experiencing problems then open a separate browser on another device and set up your BT ID again by taking the link we sent you via text message and putting it directly into the address bar of your browser. Try closing the app and opening it again. ER19. These will help you reset your your details so you can log on to the BT Sport online player again. If you still don't get a PIN: If you receive your validation PIN but it's not approved, you'll need to make sure your browser isn't timed out. 18h44, on There are a number of reasons why this may be happening. 04-02-2021 If this doesn't fix the problem, click on the Video doesn't play back when pressing play link below and follow the steps. Your BT ID hasn't finished linking to your BT Sport service which means it's not ready for you to use yet. Restart the app to ensure the settings have been saved. Wait 15 minutes and re-try entering the details. If you need the link to do this, it's: www.bt.com/mybt>. Look out for an email containing an activation link that you need to click. This means that your device's location services aren't enabled for the BT TV App. ACCORDING TO TECH SUPPORT THIS CODE DOESNT EXIST!! 12-08-2021 This means you can stream and watch two different, or the same stream, on two different devices. You may need to enter your billing account number so we can link your username to your BT billing account: You may need to confirm you are the account holder: (If youre then told that the account is managed by someone else, it means you are not registered as the account holder. Please type the error code in the box below to get the help you need (the more of the error code you type, the more relevant the help shown will be). There are a few steps you need to complete before you can watch BT Sport online or on the app. If you already have a BT ID (this will be your email address), you'll not be asked to create a password in the sign-up process for the BT Sport app. Youll need to disconnect your device from any external display to continue using the app. Below are instructions for how to do this: Go to the home page and press the Settings icon. Just plug your aerial lead directly into your youview box and don`t bother with the aerial back to the TV. 22h52. There are various reasons why you might be seeing this error code. If it doesn't work, check your box is connected to your Hub and the broadband's working, then try again, If you can, connect your TV box to your Hub using an Ethernet cable rather than mini connectors. What you can't do is then try and watch a third stream on a third device. The picture keeps breaking up on the BT Sport App, I'm unable to watch the BT Sport App over a 3G or 4G mobile network connection. For example: MM001 View all error help If you don't have an error code, there's a list of other problems below, with help on how to fix them. This means that youre using a Virtual Private Network (VPN) or equivalent service to change your device location. Enter error code You should enter the code exactly as it's shown. ; Report a bug or problem. If you're seeing one of these errors, there's a problem with the BT ID details you're using. Make sure your set top box and TV are both switched on, and that your device and set top box are connected to the same network. This error can sometimes occur during heavy use of the BT Sport online player. These errors appear when you're trying to watch a video or channel in the BT Sport app. You'll need to delete the download and try again. You get this message if you've tried to log in but you've used the wrong username, password or both. As the BT TV App can only be used in the UK or European Union (EU), the app needs location services to be turned on. If you've followed the steps above and you're still seeing this error message appear, you'll need to call us as there may be a problem with your account: Step 5 Announcements, Guides & Community Updates. Do this by disconnecting the power supplies. If this doesnt work, you can request BT ID and password reminders here: Fully restart your app and try re-pairing your device to your set top box, If this doesnt work, try resetting your set top box and/or your router, and then try re-pairing your device to your set top box again. Help and support BT Sport Why have I been told that I haven't activated BT Sport on my account yet? Your device needs to be connected to the same network, and both your set top box and TV must be switched on to pair, Try restarting your router if youre having connection issues, When youre sure the internet connection is working properly, re-try the pairing process, Try entering your details again. 21h09, on Before looking for your error code, why not try our TV and Sport help tool? If you're outside of these areas, you'll be blocked from streaming any content. Performing the reset using the buttons on the box should allow you to keep your recordings, any scheduled recordings, and personal settings you've made to favourites and playlists. Or, if you need a reminder of your username or passowrd, please use the links provided. Try logging in again, re-start the app and then try again. These error codes are usually caused by a problem with your BT Sport order. Log out of the app, then log back in with new user details. If you can play catch up TV, then your box is connected. Try logging out of the app and then logging back in again. Make sure that 'Enable Mobile Streaming' is set to 'on'. 10h21. You can find Settings in the main menu of the BT Sport app. To fix these errors, you'll need to perform a reset using either the buttons on the box, or the menus. Are you able to update? Please check that you're entering the correct EE phone or tablet number and begin the set-up process again. This happens because of an issue with your internet connection. Then make sure that "Location Services" is switched on, or green. 18-07-2020 There may be a delay with your BT Sport subscription activating after set-up. Please go to BT TV App login help for suggestions on how to resolve this issue. GP939, GJ939, GS001, GS011, GS012, GS013, GS014, GS015, GS016. Now retest the channel, If you're using a SCART cable, try using an HDMI cable for the best viewing experience. You'll not be able to watch any BT Sport online content if you have certain cookie restrictions. As a precaution, you need to wait at least 15 minutes before you try to log on again. Please check your WiFi or mobile connection then try again. For 25 a month, you get access to BT Sport channels via the BT Sport app or web player. If this is the case, you'll need to speak to EE directly: These error codes normally appear when you're trying to watch live channels or videos via the BT Sport app. Try to play a recording, if that fails try another recording. MP939, MJ939, MS001, MS011, MS012, MS013, MS014, MS015, MS016. Try closing and reopening the web browser. To try and fix it: You'll get this error code when there's a problem with purchasing a title. This error code can appear when you're trying to access the BT Sport online player on certain web browsers. Now retry to see if this has fixed the problem, You may need to accept the 'Terms of Use' before you can access Catch-up and On Demand services on BT TV. 04-02-2021 If connecting using wi-fi, check you've entered the correct wi-fi password and have logged into the internet (some public networks have a two-stage log-in process), Log out of the online player and back in again, Check that there are no other devices streaming using your BT ID log in, Wait two minutes, then try watching the online player again, If you've stopped streaming on other devices it can sometimes take up to 15 minutes for a stream to completely stop, and the error to clear, Lower the privacy settings to anything below "high", Close the menu and then refresh the page. Try fully restarting the app, then trying the action again. The player will now work, If you choose to, you can return these settings to the previous ones after viewing, Untick "Block third-party cookies and site data", This may be on "Remember History". I've reset my password numerous times, deleted / uninstalled and re-installed all of the apps but receive the error ID106 on These error codes indicate that the web browser on which you're trying to view isn't supported by our player. This forum shows that you're using Chrome v84 on a Mac to post these messages - BT Sport needs a minimum of v89. Instead you'll receive an email from BT with instructions to link the BT Sport app to your existing account. Playing the video or channel again will usually fix this but if not you can: If you see the error code VC005, you'll need to ensure all clock settings on Apple iOS devices are set to default 24-hour time. This means that there's a temporary problem with the particular programme youre trying to watch, which can happen for a number of reasons. 14-08-2021 Simply click the link below and give it a go. ; Note: By selecting View active issues, you may view your cases at any moment. Sorry that you're having problems with accessing the BT Sport app. This happens because of an issue with your internet connection. You can change each registered device once every 30 days. If this problem happens in the UK or EU, try disabling and re-enabling your location services for the BT TV App in your device settings. You need to click Always allow, this should fix the problem. You'll need to log in again before attempting playback. Every time I try to log in, error code ID1006 shows up on my phone and ID106 on my smart tv. try uninstalling the app and downloading it again>, please uninstall and reinstall via the app store>, send you your account number in the post >, Android devices running OS 4.4 (Jelly Bean) or later, Windows smartphones and tablets running Windows 10. Any assistance before the next Premiership rugby game on friday night would be appreciated! This means that your device's location services aren't enabled for the BT TV App. Try closing the app and opening it again. To do this, press the, For the best possible reception and TV channels make sure your TV aerial cable is directly connected to the 'RF IN' socket on the TV box, Now scan for channels. Enjoy up to 10% OFF on selected Bt Sport final sale items while supplies last. This means that the device youre trying to use isn't supported by the BT TV App. You can still subscribe to BT Sport's Monthly Pass. HD channels need to be viewed with an HDMI cable, On the app - Close down any other app you have running then try uninstalling and reinstalling the app, On the web player - Restart your browser or try using a different browser. This means that you appear to be outside of the UK or European Union (EU) when trying to watch programmes. You will now be able to cast BT Sport live streams to your TV. Sorry! It is possible that your HDMI setting on the box is set to an output that your TV cannot support. You can access the BT Sport btsport.com and BT Sport App, on a mobile device, on as many supported devices as you like. Go to Solution. MP089, MP080, MP201, MP202, MP203, MP204, MP205, MP206, MP207, MP208, MP209, MP210, MP211, MP212, MP213, MP214, MP215, MP216, MP217, MP218, MP219, MP220, MP221, MP222, MP223, MP224, MP225, MP226, MP227, MP228, MP229, MP230, MP231, MP232, MP233, MP234, MP235, MP236, MP237, MP238, MP239, MP240, MP241, MP242, MP243, MP244, MP245, MP246, MP247, MP248, MP249, MP250, MP251, MP252, MP253, MP254, MP255, MP256, MP257, MP258, MP259, MP260, MP261, MP262, MP263, MP264, MP265, MP266, MP267, MP268, MP269, MP270, MP271, MP272, MP273, MP274, MP275, MP277, MP278, MP279, MP280, MP281, MP282, MP283, MP284, MP285, MP286, MP287, MP288, MP289, MP290, MP291, MP292, MP293, MP294, MP295, MP296, MP297, MP298, MP299, MP300, MP301, MP302, MP303, MP304, MP305, MP307, MP308, MP309, MP310, MP311, MP312, MP313, MP314, MP315, MP317, MP316, MP081, MP082, MP098, MP087, MP088, MP099, MP997, MP996, MP901, MP902, MP903, MP906, MP907, MP908, MP910, MP911, MP914, MP932, MP915, MP916, MP927, MP929, MP930, MP937, MP938, MP917, MP919, MP921, MP925, MP999, MP100, MP101, MP103, MN004, MN007, MN008, MN009, MB901, MB907, MB910, MB915, MB927, MB921, MB923, MB999, MB929, MB001, MG104, ME105, ME106, ME107, ME110, ME111, ME112, ME113, ME114, ME115, ME116, ME117, ME123, ME124, ME125, ME126, ME101, ME120, ME102, ME103, ME122, ME121, ME100, ME001, ME015, ME915, ME999, ME118, ME119, MF029, MF030, MF032, MF033, MF036, MF024, MF151, MF060, MF062, MF025, MF026, MF027, MF067, MF020, MF021, MF023, MF090, MF091, MG429, MG500, MG106, MG101, MG102, MG111, MG104, MG401, MG112, MG113, MG114, MG115, MG116, MG117, MH103, MH114, MH111, MH112, MH105, MH106, MH107, MH108, MH110, MJ921, MJ999, MK001, MK002, MK003, MK004, MK006, MK025, MK020, MK021, MK022, MK023, MK024, MK007, MK005, MK026, MK027, MK915, MK916, MK999, MM001, MO001, MO001, MO002, MO003, MO004, MO005, MO006, MO007, MO008, MO009, MO010, MO011, MO012, MO013, MO014, MO015, MO016, MO017, MO018, MO019, MO020, MO021, MO022, MO023, MO024, MO025, MO026, MO027, MO028, MO029, MO030, MO031, MO032, MO033, MO034, MO035, MO036, MO037, MO038, MY124, MY127, MY128, MY126, MY131, MY132, MY133, MP105, ME150, ME151, ME152, ME153, ME154, ME155, ME156, ME160, ME161, ME162, ME163, MH123, MH124, MH125, MH126, MH127, MH128, MH129, ME139, ME140, ME141, MF085, ME132, ME134, ME136, ME137, MP101, MP102, MB011, MB012, MB013, MJ102, MJ103, MJ106, MJ104, MJ105, MJ112, MJ113, MJ113, MJ113, MJ114, MJ117, MJ115, MJ116, MP105, MO052, MO053, MN010, MN011, MN012, MN013, MN014, MN015, MN016, MF100, MF101, MJ940, ME003, ME004, ME005, ME008, ME007, ME008, ME014, MF041, MF042, MF043, MF044, MF046, MF070, MF047, MF050, MF040, MF061, MF069, MF080, MF081, MJ001, ME013, MK010, MK011, MK012, MK013, MK014, MK015, MK016, MK017, MK018, MK019, MY130, MY135, MY136, MY137, MF086, MF087, ME130, ME131, ME133, ME135, ME138, ME142, MH050, MF063. answer your security question on the web page that opens 8 enter your BT ID username (your email address) and password 9 a message will confirm your BT ID is now set up and ready to use 10 download the BT Sport app in your device's app store and log in using your BT ID username and password to start watching How do I set up discovery+? This happens because of an issue with your internet connection. If you havent exceeded your device limit and are having issues, If restarting your app doesnt work, try deleting the app off your device and then reinstalling it. An Error Code has appeared on the BT Sport App, what should I do? SPE 160 and other models of loaders. Please go to BT TV App login help for suggestions on how to resolve this issue. If connecting using wi-fi, check you've entered the correct wi-fi password and have logged into the internet (some public networks have a two-stage log-in process). Remember me ) Back Security Help Don't have a BT ID? NCE-001 error code If you then select I am the account holder, well send a letter containing a PIN to the account holder's address. 04-04-2021 ; To sign into your account, click on the Login icon in the top right corner. Data storage apps in particular use a lot of data. This means that you dont appear to have an active billing BT TV account, or that your account is currently suspended. - last edited on Announcements, Guides & Community Updates. Resetting Powerline Adapters or Mini Connectors, How to check Powerline Adapters or BT Mini Connectors are working, I have no lights on my Powerline Adapters or BT Mini Connectors, If youre using mobile data, try turning your mobile data on and off again, If youre using wi-fi, try disconnecting your device from your wi-fi connection or restarting your router, If youre having connection problems with your BT Broadband go to, Exit the player back in to the app and re-try playing the programme again, If this doesnt work, fully restart the app and then re-try playing the programme again, You can register up to 10 devices, however you can only use the BT TV App on two devices at the same time. Solving playback issues. MD001, MD117, MY019, MY039, MY116, MY117, MY115, MY120. The help tool can quickly get you back up and running again. 13h02. This means that an issue with your internet connection is interfering with the pairing process. You may see these if you're trying to access this player from outside the UK, which isn't allowed. 14h18, RUNNING LATEST VERSION OF SAFARI AND FIREFOX, I DIDNT HAVE THIS PROBLEM IN PREVIOS SEASONS, REALLY FFFING ANGRY AS IVE MISSED THE FIRST MAN UTD GAME, ITS EASIER BY FAR TO WATCH THE FOOTY ILLEGALLY, Re: The way you cast BT Sport is changing. Wait for ten seconds and then reconnect the Hub and modem. If this error shows and there are no programmes in the "Watch Now" part of the BT Sport app, you'll need to ensure all clock settings are set to default 24-hour time: If you're streaming via 3G, you'll need to enable mobile streaming with the BT Sport app settings. Error Code VC010: You're running more than two streams on more than two different devices. Follow these steps to try and fix this BT TV error: YVM401, YVM501, YVM502, YVM503, YVM701, YVM702, YVM703, YVM704, YVM705, YVM706, YVM707, YVM709, YVM710. If you don't have a specific error code or can't remember it, then click instead on the 'View all error help' button. This may be caused by a problem with your device and WiFi connection or because you're not fully logged onto a WiFi hotspot. When you're presented with the option of 'standard' or 'enhanced' player, choose 'standard'. This error message will show on Apple iOS devices. DO NOT try to create another BT ID username and password while you're seeing this error code it may cause further problems. You'll be locked out for 15 minutes after three failed attempts. If you see the ID003 error code while using the BT Sport app, this means that access to the BT Sport app isnt active on your account. Go to our email log in page > to log in to your BT Mail inbox. For example, your order may not have completed correctly, or your BT Sport account number hasn't been correctly linked to your BT ID. What URL is in the address bar when you're seeing that message? Your settings should now match the picture shown below, Make sure cookies aren't blocked (as shown in the picture below), Under History, select Use custom settings for history from the drop-down menu, Put a tick in the Accept cookies from websites option, Select 'Always' from the 'Accept third-party cookies drop-down menu, Select the Accept option under 'First-party Cookies' and 'Third-party Cookies'. This will clear any previous sessions and should fix the problem. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. This error code means that you've already registered for BT Sport in the past or your EE mobile number is linked to another BT account. DarrenDev. Now retry the service to see if you still get an error, If you still get the error make sure the On Demand players are up to date. If this is the case, you'll need to speak to EE directly: These error codes normally appear when you're trying to watch live channels or videos via the BT Sport app. GP081, GL001, GL002, GL004, GL005, GL006, GL007, GL008, GL009, GL010, GL011, GL012, GL013, GL014, GL015, GL016, GL017, GL018, GL019, GL020, GL021, GL022, GL023, GL024, GL025, GL026, GL027, GL028, GL029, GL030, GL999, GL003. Or, you can order for Sky and Talk Talk TV. You can only watch programmes on the BT TV App in the UK or EU. I have tried resetting my password and reactivating my account, as well as uninstalling and reinstalling the app but nothing seems to work, on You need to download the latest version of Javascript online. If this still doesnt work, there might be a problem with the specific programme youre trying to watch. If this doesnt work, youll need to fully restart the BT Sport App on your device. problem on the comuncation for the signal of the motor/limit switch 1. BT have teamed up with TSG, an aerial specialist, who offer aerial installation for 60. If this doesn't work, uninstall the app and reinstall it again. Try following these steps to fix this problem. Go back to: What can we help with? If you've checked VPN but you're still being blocked: Click on the pink BT Sport Help Tool button under 'More help' below for help. Press the. You'll also lose any personal settings you've made to favourites and playlists. on You can order by visiting www.bt.com/sport>. When things go wrong, it can quickly get you up and running again. BT Sport can only be streamed in the UK and EU. Switched to watch the live football and it works fine. Your TV will need to be HD ready also. Announcements, Guides & Community Updates. This error happens because you need to download the app from the Amazon App Store, and not from Google Play. If. Before looking for your error code, why not try our TV and Sport help tool? If you saw the error message when watching the BT Sport App on a mobile or tablet device, then please click here to visit the BT Sport App error message page > Please type the error code in the box below to get the help you need (the more of the error code you type, the more relevant the help shown will be). If you try to access BT Sport in USA, you'll face the following geo-restriction error. Check your picture quality alerts are on by going to Settings> TV Signal & Quality> Picture Quality Alert for Internet Channels. Download Sport Club Manager mod app for windows PC Laptop / Desktop or Mac Laptop [2023]This app is a multi-sports club manager (football -soccer-, basketball, .