Great offering by Apple! At Apple, were not all the same. Nokia Technical Manager Salaries in Dusseldorf, Germany By becoming an Apple technical specialist, you can set yourself apart from the competition and find success in this growing field. Apple technical specialists need to have a wide range of technical skills to be successful in their careers. This cookie is set by GDPR Cookie Consent plugin. Each of those locations employs over 100 people totalling aboutabout 30,000 full- or part-time retail workers. If you dont pass the exam on the first try, you can purchase another exam and retake it after 14 days. Then she told me how her phone contained a very important message that would break her heart if she were to lose it forever. Apple device management and security company Jamf reported that its community of professionals who manage Apple products at work has grown by more than 150 percent since 2017 to more than 100k members.3 And companies like Ford are seeking to hire talent to manage their Apple products. The cookie is used to store the user consent for the cookies in the category "Analytics". PDF Apple Certified Trainer Program Guide Copyright Attention to detail: Attention to detail is the ability to notice small changes in a system or process. Technical Specialists may be required to travel to customer sites. Note: Apple benefits programmes vary by country and are subject to eligibility requirements. I remember they would often buy the entire store crew a full meal for free on launch days, which was pretty awesome. Description As an Apple Reseller Specialist you are skilled at uncovering customers' needs, then . What it's REALLY like to work in an Apple store:You get to work with really creative people. I agree to the Privacy Policy & Terms and Conditions. You have excellent time management skills and can make decisions quickly. Save someone's day. Apple products are often complex and require a variety of skills to troubleshoot, repair and maintain them. Get startedand submit your resume. Helping customers and providing technical assistance. Problem-solving skills: Apple technology is constantly changing, and technicians need to be able to adapt to new software and hardware. And thats our greatest strength. Were excited to work with Apple in our new chapter as a 501(c)(3) and ensure that the certification is available to anyone with the passion to take a new step forward in their career.. In this role, you wont be expected to repair hardware. Find out what an apple technical specialist does, how to get this job, and what it takes to succeed as an apple technical specialist. This cookie is installed by Google Analytics. Apple Professional Training helps anyone with an interest in technology whether they are changing careers or upping their skill set pursue high-paying IT jobs with certifications that will stand out to potential employers. With underwriting from Apple, the foundation will offer vouchers to applicants with financial need. The Apple Certified Trainer program prepares you to deliver the App Development with Swift curriculum. I filled out Apple's online application, which consisted of a series of questions that I suppose helped them determine if I was "Apple material.". About AppleCare service certifications The AppleCare Hardware Certification program is a comprehensive hardware certification program for technicians who want to become proficient in repairing Apple hardware. Learn more about your EEO rights as an applicant (Opens in a new window) . Premium Apple trainers and LearnQuest Education Partner, Over 12,000 students trained in the UK and abroad, Guaranteed best valuewere never beaten on price. Choose from in-depth training tutorials to learn about building great apps or managing Apple devices. Necessary cookies are absolutely essential for the website to function properly. And be amazed by what it does for yours. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Technical Specialist Job in Columbus, OH at Apple We played ice-breaker games and learned everything Apple history, achievements, programs, the the company's mission statement, benefits and stock options. From what I knew, many Geniuses who had been there since the store opened its doors were making well over $40 an hour. At other times, you refer customers to support team members who get them up and running again. There were crazy long lines, especially for the iPad 2, and the iPhone 5. Apple technical specialists need the following skills in order to be successful: Technical skills: Technical skills are the abilities to use software, applications and tools to complete a task. Top editors give you the stories you want delivered right to your inbox each weekday. The training has been completely redesigned and moved to an online, self-paced format. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. And after youve passed an exam, display your verified digital badge on any professional networking site. Demand for skilled support and technical staff within the enterprise is growing, with jobs in computer and information systems in particular projected to grow faster than the average for all occupations from 2020 to 2030. That's according to suppliers involved in Apple's iPhone supply chain. Records the default button state of the corresponding category & the status of CCPA. Badges are issued and managed through Credlys digital badging platform. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. However, you may visit "Cookie Settings" to provide a controlled consent. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple introduces new professional training to support growing IT workforce, New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers. Analytical cookies are used to understand how visitors interact with the website. Based on 4 salaries posted anonymously by Nokia Technical Manager employees in Dusseldorf, Germany. Through an estimated 13 hours of content, users will cover developing a deployment strategy, using Apple Business Manager and Apple School Manager, and configuring devices with an MDM solution. tock pay options (up to 10% of your income quarterly at 15% of market value) and d. iscounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. Apples new professional training certifications will help us attract highly talented IT people and see that theyre successful carrying out our Ford+ growth plan.. Theyre so grateful and that feels really good.. Apple digital badges are typically valid for 2 years from the date issued by Apple, but specific expiration dates vary. The Apple Certified Support Professional badge is a required prerequisite to earn the Apple Certified IT Professional badge. Fujitsu Technical Systems Specialist Salaries This cookie is set by GDPR Cookie Consent plugin. Recertification exams for unexpired certifications cost $49. Surname must be different to the First Name. Thanks to her teams help and extra tech training, she got to know our products inside out. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. 325 reviews from Apple employees about working as a Technical Specialist at Apple. To help those entering the workforce or changing careers, Apple is partnering with community colleges and universities to offer on-campus prep courses for the Apple Certified IT Professional badge. Its a secure, shareable credential. Youll need to be flexible with your schedule. The Apple Authorized Training Center for Education program is an exclusive network of educational institutions that have demonstrated their quality to Apple. Apple technicians solve problems by identifying the issue, researching possible solutions and implementing the best solution. Communication skills: Communication skills are essential in any technical role. This includes knowing how to use the tools and equipment they need to complete their work. You may be communicating with other technicians, engineers or managers. You have excellent time management skills and can make decisions quickly. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. An entry-level Technical Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of 325,000 based on 5 salaries.. This interview would be the first of six. You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialized repairs. Next-generation version of iOS, set to be previewed at WWDC 2023 in June with a public release in September. Learn more. Each exam costs $149, with vouchers available from the Mac Admins Foundation for applicants in financial need. What It's REALLY Like to Work at an Apple Store - Business Insider Apple is a drug-free workplace. If you have ever entered an Apple store in the morning you will see just how perfect every iPad, iPod, MacBook Pro have been aligned without fingerprints. At Apple, were not all the same. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. I guess the one part of the job I didn't look forward to was closing the store at night. Roles based in Quebec require French language proficiency. They may also be responsible for providing support to Apple Authorized Service Providers. Youll be our customers human connection to Apple: empathetic, friendly, and real this is more about restoring relationships than repairing technology. However one memory that sticks out above the rest was when a flash mob broke out in the middle of the store. Technical Support - Careers at Apple Apple Employee Reviews for Technical Specialist - Indeed Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Below, we have recapped what to expect from Apple this March and April based on rumors. At the Apple Store, youll get the technical training you need for your role, and an experience youll value for life. This provides the opportunity to progress as you grow and develop within a role. Through an estimated 13 hours of content, users will cover developing a deployment strategy, using Apple Business Manager and Apple School Manager, and configuring devices with an MDM solution. Learn about Apple culture, salaries, benefits, work-life balance, management, job security, and more. Your day in the Apple Store is filled with a range of focused support and service tasks. Apple Technical Specialists are responsible for providing technical support and training to Apple customers. Ontario Power Generation Technical Training Specialist Salaries in And be amazed by what it does for yours. The entire store team benefits from your commitment to providing the best care for customers. TheApple Certified Trainer program is currently open only to schools in Europe, the Middle East, India, and Africa. Apple Employee Reviews for Technical Specialist - Indeed We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Diversity has become a major focus in the business world over the last few years, as companies have realized the value of having a workforce that reflects the diversity of their customers. Discover even more benefits of doing what you love. Learn more about your EEO rights as an applicant (Opens in a new window) . Youll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. To ensure quality, consistency, and accessibility, Apple Authorized Training Centers for Education require that an Apple Certified Trainer deliver the classes. After completing an estimated 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification. Apple's upcoming iPhone 15 Pro models may spark a "replacement demand" among owners of older iPhones, due to the significant improvements enabled by the A17 processor, Apple's first iPhone chip based on TSMC's first-generation 3-nanometer process. When Jeronimo first interviewed with us, he realized that personality was even more important for this role than a tech-heavy resume. Theres a lot to like about the all-new Apple Professional Training courses, which give users a solid grounding in the concepts and theory around supporting and deploying Apple products, said Tom Bridge, the Mac Admins Foundations co-chair. The best part of working for Apple: It had to be launch days! Apple Training Training Courses Offering individual, business, and technical training to keep you up to date on Apple products. Copyright We draw on the differences in who we are, what weve experienced, and how we think. We also use third-party cookies that help us analyze and understand how you use this website. 50 features and changes you might have missed in macOS Ventura. EllisDon Corporation Technical Training Specialist Job in Mississauga Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. This cookie is set by GDPR Cookie Consent plugin. These cookies ensure basic functionalities and security features of the website, anonymously. Apple Training It felt pretty good to be able to help this woman. The next 10 days were essentially "Apple boot camp." You need to be able to handle difficult customer service situations and have a strong knowledge of all Apple products. OWC Thunderbolt Go Dock - Perfect for New MacBook Pros! Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Own your learning schedule with self-paced, online courses. The Apple Device Support course teaches the tools, services, and best practices used by help desk professionals, technical coordinators, or service providers for an organization's Apple devices . Training & Experience: Apple technical specialists receive on-the-job training from their new employers. About AppleCare service certifications - Apple Support You can find information about the accommodations request process in the. You also have the option to opt-out of these cookies. Apple Inc. All rights reserved. Technical Specialist Salary in India | PayScale Working as a Technical Specialist at Apple: 325 Reviews - Indeed The program will work with underprivileged youth from IT/Science and Computer Programming backgrounds to help them get employed in either traditional software development (enterprise and/or mobile) or data science. Its important to have a strong technical foundation in order to succeed in this role, so its a good idea to start by learning the basics of coding, web development, and graphic design. A selection of quick iOS tips that will make you a lot more time-efficient in the long run. This cookie is set by the Google. Apple Professional Training exams are offered online and cost $149. Retail Tech Support - Careers at Apple - Apple (UK) Lots of different people to learn from and meet. Apple is an equal opportunity employer that is committed to inclusion and diversity. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialties and skill sets, Ability to thrive on change as products evolve. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . United States Department of Labor. Take proctored certification exams from your home or office. Apples new IT training series begins with the Apple Device Support course. Certifications are updated on a per product basis annually. Copyright 2023 Apple Inc. All rights reserved. Filter our Apple training by your desired technology. What Is A Technical Specialist - Zippia MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. Another perk of working there: Customers love Apple, so my days were often pleasant. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. Apple's hiring process included a one-on-one interview with each manager from the store, as well as with the district manager. Apple Specialist Resume Examples & Samples for 2023 - JobHero Employees were informed that the location would be shutting down immediately, even though it was open on Wednesday morning. In the US alone, Apple has 265 retail stores across 44 states. Furthermore, both Apple exams are fully representative of the depth and breadth of skills needed for success. You have excellent time management skills and can make decisions quickly. Participation in Apple training and certification programs is subject to your adherence to and acceptance of the program policies in effect at the time you participate in the relevant exam or training. I worked for Apple in a Connecticutstore from October 2010 through May 2012. 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