We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. % At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need. You will need to provide evidence of your illness, such as a doctors note, and prove that the council had a duty of care to you as their tenant. Council residents in Gateshead waiting nearly a month for house repairs Why this surreal Gateshead estate will include homes spanning the 20th century, 2 million bill to repair homes in Sunderland after storm damage, Councils 'failing to protect' private rental tenants. Personal Possessions If any of your personal things have either been damaged or destroyed as a direct result of the council not carrying out appropriate and needed repair work, then you may include these in your compensation claim so that you can replace them if possible. A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. We will ask you to pay for any repairs caused by damage or misuse of your home by you, your family or friends. If so we can help you claim compensation on a NO Win, NO Fee basis. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. Appointment Types - Gateshead Council 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. You can create a free account to post activities, services and promote organisation working in Gateshead. A public consultation on the future of Gateshead Council's Leisure Services has commenced. Wherever possible we will place the order immediately. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. 4 0 obj Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. My flat was repaired in time for my childs birth and I received rent refunds and compensation. Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. endobj The findings were reported in a paper for the authority's Housing, Environment and Healthy Communities Overview and Scrutiny committee which looked into the efficiency of housing repairs carried out by the council. Wednesday 2nd November 2022. Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. If they can't show you a card, or you have any other reason to be suspicious, don't let them in. Your Employees Portal - Gateshead Council We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. Please ask your Neighbourhood Housing Team for details. The department is on the lookout for more callhandlers and building technicians. Our housing offices are currently closed to the public. Exterior areas External walls, the roof and windows for example and also any structural issues that may arise. Head of Repairs and Maintenance - Gateshead Council - LinkedIn However, the contractor will not ask you for any money when they call. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. Repairs update - Housing Team at Gateshead Council | Facebook Please take a look at the full job profile via this link, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get alerts to jobs like this, to your inbox. Metropolitan Borough of Gateshead - Wikipedia Equipment services :: South Tyneside and Sunderland NHS - STSFT Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. Gateshead, England Jobs - 16,311 openings | Glassdoor Repairs - Gateshead Council Home Housing Your home Repairs As part of our commitment to quality services, we aim to provide a reliable and quick repair service. A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant. 27,852 - 30,151 a year. You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*. Complain about council or housing association repairs Some of these repairs need to be inspected before the repair can be done. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. Your Employees Portal - Gateshead Council News - GO Gateshead Business advice and support - Gateshead Council VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). Make sure you get in touch with a legal professional to find out more and start the process of claiming the compensation you deserve. Were delighted that you want to come and work with us. In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. Call us on 0333 050 8887 to start the process or fill in the form. We have guidelines on how long different repairs should take. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. Some of these jobs need to be inspected before the contractor can start the work. 1 0 obj The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. The local authority also hopes to reduce its reliance on non-specialist contractors in the long run. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards.