Troubleshooting Your Ride - GOTRAX.com Learn more about your GOTRAX from full overviews and specs to troubleshooting. When GOTRAX GXL V2 is powered on press and hold Power Button for 5 seconds. Always be sure to consult the . On that same hill last week I got about 16 top speed. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. Theres a good chance that you are charging your scooter but not getting a charge because there is something wrong with your wiring harness. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owner's manual before riding your self-balancing scooter for the first time. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . 0000256654 00000 n
Happy to help! Beeping can also indicate uneven pressure on the hoverboard sensors. Find low everyday prices and buy online for delivery or in-store pick-up. You can now turn your hoverboard back on.*. Please Note, some electric scooters share error codes. Kid really loved the speedometer and the cruise control feature! These models of e-bike only feature an LED Display. Entice customers to sign up for your mailing list with discounts or exclusive offers. Check Out Our Guide! Power completely shuts off while riding. Tighten the screws firmly. So, 3 hours for 4 bars = 45 mins of charging time per bar. When you connect the charger to the hoverboard it will turn red to let you know it is charging. No. But some parents may balk at spending more than $100 on an electric scooter. I've emailed support but I'm waiting. - Very dangerous as you can be cruising along and the motor completely shuts off. I tried these fixes and the problem got solved. Yes, you read that right. Here you a can find all the frequently asked questions (FAQ) about gotrax products including our hoveboards, electric bikes and electric scooters. If it is hard to install, stop and inspect the consoles pins under the head unit. You may want to check your fuse box to see if any fuses are blown. It was the front wheel so more difficult, cost 40 for replacement. When you plug your charger into the wall, the indicator light will turn green. This is a few specific actions that act as a reset for your board and can fix many common issues. bay_blade2000 3 yr. ago That's not what I am saying at all. When GOTRAX GXL V2 display is blacked out you can release Power Key. Scooter Does Not Run : ElectricScooterParts.com Support Test The Battery Pack On A Scooter That Does Not Run (Tool Needed: Load Tester) If the scooter is not running, a load test can be performed on its batteries by removing the battery pack from the scooter and taking the individual batteries out. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. Gotrax XR Elite Electric Scooter, 18.6 Miles Long-range Battery, Powerful 300W Motor Up to 15.5 MPH, 8.5" Pneumatic Tires, UL Certified Adults Electric Commuter Scooter 1,360 $52999$629.99 Join Prime to buy this item at $445.19 FREE delivery Thu, Feb 16 Small Business More Buying Choices $369.11 (4 used & new offers) Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. If it's not been used for a while, it might need charging. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Reply, Is it possible to order the Tiller on its own for a gotrax GXL2..my broke in half and I need a replacement. How to restore default settings on GOTRAX GXL V2. Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. 30-day money back and manufacturing warranty.Please don't hesitate to contact us if you have any problems. 0000002873 00000 n
Range: 4 miles (est) Max. Did you find it helpful? Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. Can't get the scooter to start. This often happens if you plug in your Gotrax into an outlet on a power strip rather than directly into a wall socket. Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and . This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS I have updated my review from 1 star to 3, and will update again . Fix stuck GOTRAX GXL V2. GoTrax GKX electric scooter | Tom's Guide Here is a link to find the manual for your Gotrax hoverboard. New Safe Step Technology - Both feet must be placed on the . Gotrax GLX V2 Folding Issues | Fix for Opening or Locking Issues This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. There is no doubt that hoverboards are a popular and fun way to get around. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. Took 8 business days to fix (total of 11 calendar days). After fully charging, I prepared for the first ride with the new parts. %PDF-1.4
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TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. If the battery is fully charged, then the issue is likely with the motherboard or wiring. If the scooter works after disconnecting the brake switch then the brake switch is defective. Listen or look back to see if the rear wheel is slowly spinning. Gotrax is known for adapting its electric vehicles to the needs of consumers. Frequently Asked Questions - GOTRAX Official Site Include an image for extra impact. Make sure the petals are level with each other and on a flat surface. Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. Down a hill I got up to 19 mph on the speedometer. E10, E11, E12 - Contact GOTRAX Customer Support. If you cant find any blown fuses, its possible that your charger is malfunctioning or your scooter is defective. GoTrax GKS: Specs. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. First, plug in your charger and make sure that it works before continuing. It was pretty easy to do and I was impressed in the modular nature of the system. Finally, take off any dust caps and make sure that both ends of your wire are clean before reassembling everything back together. Reply, How can I change the Inner tube on the gotrax, bossmanron747 - Watch out world! There is a groove at the bottom of the battery that must align with the motor adapter in order to supply power to the motor. Free standard shipping with $35 orders. Not much help really. Check which of them the problem is and get it fixed immediately. If you find any damage, replace it immediately. When the battery is fully charged it will change from red to green. If that doesn't work, email support. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. 0000000016 00000 n
Gotrax Gxl V2 Commuting Electric Scooter - Black : Target GOTRAX sent me a battery and a replacement handle bar. Contact: kevin@ocproscooters.com or text: 714-420-1311. Learn more about your GOTRAX from full overviews and specs to troubleshooting. For further repair and troubleshooting help please visit our repair help area. `f25Jz>`lf(< @%-vCN If your Gotrax is not charging through its USB charging cable, it may be because of one of two reasons: 1) The battery was left plugged in too long and turned off due to overheating, or. From loose power cables to defective charging ports, theres always a solution to make your Gotrax scooter start charging again! Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. In addition, I now have the old lithium ion battery I need to figure out how to dispose. The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. If the wheel spins only when the battery charger is plugged into the scooter then the battery pack is defective. Next, check to see if there is any damage to either end of your scooters charging cable. E03 - Change speed settings or gear. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Gotrax Hoverboard Troubleshooting - besteride.com If we can't repair it, we'll send you an Amazon e-gift card for the purchase price of your covered product or replace it. Further, the locking pin is completely . Gotrax has also added a longer battery life. To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Mobility Scooter Battery Losing Power Uphill Fixed, How To Fix Hoverboard Battery Not Charging, Mobility Scooter Beeping And Not Moving-An Ultimate Guide, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? Store the screws and hook in a safe location for later use. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. So far I've got about 60 miles on it. You may need a replacement battery if your current one is faulty or has sustained physical damage. You will see the LED lights start to flash. If you return the product because you don't like it (and not because of a defect on arrival), the return shipping costs will be on your end, and the scooter will have to have remained undamaged. 51 reviews. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. You can recalibrate your Gotrax hoverboard by following the instructions above. Gotrax GXL v2 problem : r/ElectricScooters - reddit If only one device doesnt charge when plugged into a wall outlet, it could be an issue with that specific device or with its battery. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. Has been extremely slow to respond with replacement parts. Set the battery to the side for disposal. It goes fast and I can go up big hills . There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. The GOTRAX Electric Scooter Troubleshooting Guide If you run into any issues I recommend reaching out the customer service/ technical support for further assistance. {k-m3gKjx Codes often have simple solutions and we are here to assist. . Aug 15, 2020 Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. Entice customers to sign up for your mailing list with discounts or exclusive offers. *You may need to perform a recalibration up to three times to fix your issue. When you connect the charger to the hoverboard it will turn red to let you know it is charging. The difference is, these are much more fun! Scooters, tricycles, and other battery-powered vehicles are a great way to exercise and enjoy outdoor fun on a budget. Contact an authorized service center for more information about replacements. All electric scooter have a fuse or a circuit breaker. I was super encouraged as the handle bar looks a little different from the original version I received, better. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. Beeping can also indicate uneven pressure on the hoverboard sensors. Worse issue if in a crowd or on road and people behind you don't expect you to slow down. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. There are many possible reasons why your Gotrax hoverboard is not balancing. Use caution as extreme force may damage your scooter console or battery connections. )601368
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<. This was fixed with the company sending a replacement tire. Press question mark to learn the rest of the keyboard shortcuts. Once you ensure the position is correct, gently slide the pack into the tiller. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. Try recharging the battery pack for 8 hours. Gotrax Issues : r/ElectricScooters - reddit Check Out Our Guide! How to do a hard reset on GOTRAX GXL V2? - HardReset.info In all cases the company has been slow to respond. Yes Install the locking hook and the two screws into the head unit. Choose from Same Day Delivery, Drive Up or Order Pickup. Here are some of the problems we have experienced separated into what we believe are minor and major issues: If you are having issues, please reply here and/or message me. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. Test The Battery Pack On A Scooter That Runs. The odometer illumination was bright. Expect More. This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. 0000017087 00000 n
Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. Gotrax GXL Scooter Battery Pack Replacement - iFixit Here is a link to find the manual for your Gotrax hoverboard. They can be reached at gotrax.com TROUBLESHOOTING This scooter is covered by a 90-day manufacturer's warranty that covers To determine whether either of these is true, unplug all of your devices from power and try charging them again. Amazon.com: Customer reviews: Gotrax Vibe Electric Kick Scooter, 6.5 I had my second issue within 17 business days of receiving the scooter. The motor would sometimes "sputter" (not engage) when you push down the throttle. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. New comments cannot be posted and votes cannot be cast. GoTrax had previously held a 1-star rating based on reviews on its BBB page, but has since increased to just shy of 4-stars with a current 3.94/5 review score. For example, only standing with one foot on your hoverboard can cause some models to beep. If you experience problems with any of these models of e-bike file a claim below. What if the part I ordered did not solve the problem? The last communication I received from Gotrax instructed me to mail back all the broken parts they sent to me at my cost before they will continue helping me. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. Gotrax G3 Plus Commuting Electric Scooter, 18Mph Power 300W Motor Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. There is a groove at the bottom of the battery that must align with the motor adapter in order to supply power to the motor. Usually I have to play around with the throttle such as push down very gently and slowly to fix the problem. How To Read A Gotrax Scooter Wiring Diagram | WIREGRAM Hold down the power button for 10 seconds. The GMAX is one of our most powerful electric scooters to date. It's a 36V 6 Ah battery that offers higher performance. 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This is the best method to factory reset GOTRAX GXL V2. It is possible to check the voltage of your battery using a voltmeter. Can you please tell us how we can improve this article? Even if just pressing for a second - Kind of scary actually. 0000003486 00000 n
If the scooter is off but still takes off, this means that the control box is damaged. Shop safe on GOTRAX Official website. In this video we take a look inside a GoTrax G2 Scooter. Listen or look back to see if the rear wheel is slowly spinning. 110 20
If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. (If you see an issue, please stop and consult a technician before proceeding.). Also, make sure to run through a full charge and discharge cycle of your battery before riding again, just to ensure everything is in proper working order. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. This electric scooter comes with an updated, brighter headlight and a larger LCD screen. 51 4.7 out of 5 Stars. They tell you to tighten screws that exist in the xr/ultra but are not present on the elite bc of the different design. A revolution is on the way - and Electric Scooters are leading it! Need help troubleshooting a scooter issue? This is the simplest and easiest way to remove and install a new battery in your Gotrax GXL Scooter. When you plug your charger into the wall, the indicator light will turn green. Entice customers to sign up for your mailing list with discounts or exclusive offers. Look down the tiller and ensure the pins are grouped together tightly and free of arching or debris. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. will respond to the email but the response itself is not helpful). If you have done these things, but are still having trouble, please contact customer service. They cannot show error codes. GoTrax G4 Review - Most Theft-Resistant Budget Scooter Ever This is one of the most common problems we hear about, so it's always worth checking first. This is telling you the charger is working. I have had it for over a month now and have had zero problems with it. But, as soon as it worked for quite some time, it started showing various problems. You can get it started again if you press the button so it's probably not a power issue. So frustrating. Visit the Gotrax . The BBB's grade of "F" still . 0000006275 00000 n
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Amazon.com: Gotrax Scooter Parts Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off. The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. Save my name, email, and website in this browser for the next time I comment. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. For example, only standing with one foot on your hoverboard can cause some models to beep. E02 - Adjust your brake calipers so that they operate effectively. Mine out of the box has this metal grinding sound coming from the back. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. When it comes to hoverboards, the magic fix-all is called recalibration. If the battery is fully charged, then the issue is likely with the motherboard or wiring. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. The GOTRAX Electric Bike Troubleshooting Guide Help with GoTrax XR Elite Issue : r/ElectricScooters - reddit Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. Easy fix but annoying. The speed of the GKS kids scooter is locked at a safe but fun 10mph. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Roller Blades/Bikes. Weight: 17 pounds. Thus can not charge scooter. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. Check the fuse or circuit breaker. Of course, you could also have an issue with your battery. Back wheel cover scraping tire. Its possible that you got a defective battery. An awesome member of our community made this guide. Visit our Battery Pack Load Testing Guide. Expand the connector pins just the slightest to make sure everything is snug when you put it back together. Motor stutters with rapid jerking and wont go.. possible motor failure. GoTrax - GMAX Electric Scooter. It is possible to check the voltage of your battery using a voltmeter. 0000006755 00000 n
Most electric scooters with old or worn out battery packs will operate with a very small amount of power when the battery charger is plugged into both the scooter and the wall at the same time. I was disappointed with the v2 we received, which is a shame since it really was a fun scooter. GOTRAX - F5 Electric Bike . Pressing on button does not illuminate the display nor does the throttle have power. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 - YouTube GoTrax electric scooters are a popular choice for commuters, recreational riders, and kids alike. Looking For The Best Lock For An Electric Scooter? We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty . Thank you GoTRAX for fixing my 7 year olds birthday gift! It will display all specifications more visibly. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. Fuses are usually located on the outside of the scooter, or under the footplate in the wiring harness near the battery pack. Repair frozen GOTRAX GXL V2. 21E - Controller Failure22E - Handlebar Failure23E - Motor Failure25E - Brake Lever Failure30E - Communication Failure. Now i have error code 30! If the unit has the handbrake, now is the time to reinstall the brake line to the hand brake. Make sure the petals are level with each other and on a flat surface. Please Note, some electric scooters share error codes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. If all of them work normally, then you need a new charger. *You may need to perform a recalibration up to three times to fix your issue. Electric Scooters The motor does make some noise when first accelerating but goes away. What did the brake pad rubbing sound like? Step 6 Install the battery pack. There is no doubt that hoverboards are a popular and fun way to get around. If damaged do not proceed. It is not managed by iFixit staff. 0000047449 00000 n