A water heaters tank can act as a settling basin for solids suspended in the water. Rheem error code 03 is found on units with MIC-180 or EZLink. Tankless - Richmond Water Heaters Immediately depress the piezo-electric spark generator button several times until the pilot is lit. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. Through the sight glass, inspect the hot surface ignitor with the main burner off and inspect the main burner while firing. You can also Plus, they connect to Metalfab 3-inch/5-inch concentric venting without needing an adaptor. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. If that is the case, you need to wait for the water heater to recover after an abnormal demand. Best Richmond Tankless Water Heaters. Generally, a tankless water heater will cost about 2 to 2-1/2 times as much as a standard water heater to purchase and install. Make sure that you clean all parts (tank and all heating elements) thoroughly. Frequently Asked Questions - Richmond Water Heaters Heaters in the Encore RMTG series even have an optional maintenance notice setting. For instance, to prevent problems, all the tankless heaters from Richmond are fitted with corrosion-resistant heating elements. This information may also be helpful to a plumber or technician if you end up needing one. We do all the time-consuming research and testing for you. Remove the outer door from the water heater. If set too low, adjust the water temperature setting to the desired setting. If this happens, you should reduce the demand for hot water by limiting simultaneous applications, and you may want to consider resetting your unit. Quality is assured by the extensive testing every unit must go through before it becomes available for sale. How To Fix: It automatically shuts the unit down whenever it senses the presence or flammable vapor or the air inlet openings get blocked. The digital display makes it simple to set the water temperature. Richmond water heaters with tankless technology are used for mid and large-sized homes with up to three-four bathrooms, where the largest model produces up to 11 GPM of hot water. If incomplete combustion is detected, the water heater corrects the problem to provide clean, efficient water heater operation at all times. These models are not designed for use in mobile homes. Richmond Rmtex-27 Essential Tankless Electric Water Heater, 3/4" Npt, 6.6 Gpm. Rheem Manufacturing Company If it goes out, repeat steps 3 to 9. For instance, some Richmond heater owners say that their units wont stay on. One of them is about adjusting the temperature. If these steps do not resolve the ignition problem, then either your ignition pack has failed or there's a bigger problem. These can vary from electric to gas to hybrid and even on-demand water heaters. Testing takes place at the Richmond laboratory as well as at third-party locations to ensure impartial results. The cookie is used to store the user consent for the cookies in the category "Analytics". Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. Hard 11kW Model Flow Rate: up to 2.68 GPM. NOTE: The definitions of tankless water heater error codes are for informational purposes only. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. If the status light blinks red more than one flash every three seconds, here is what the error code and means and what to do to clear the error: This indicates low thermopile voltage however pilot is lit. Point-of-Use 8kW, 11kW and 13kW Models. The RMTEX-11 is one of the larger point-of-use units in the Essential series, providing 2.68 GPM. Open the drain valve on the tank all the way and let the tank drain completely. Several common issues are typically related to the Encore tankless unit. As a result, the ANSI standard now includes testing for reliability in LDO environments. You can select from an electric model or gas model. Richmond tankless water heaters from the mid-efficiency series (RMTG series) are available in three sizes delivering plenty of hot water from two to four baths. The anode rod should be removed from the water heaters tank annually for inspection and replaced when more than 6 of core wire is exposed at either end of the rod. Water temperatures above 125oF can cause severe burns or death from scalding. If you do not smell gas, proceed to turn on all electrical power to the appliance. Hold down both COOLER and HOTTER temperature adjustment buttons at the same time for one second to Wake up the temperature indicators. This website uses cookies to improve your experience while you navigate through the website. Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. Pinched or clogged pilot burner tube- You need to clean, repair or replace the pilot burner. Check the vent and/or combustion air-inlet systems for obstructions. I have a richmond encore tankless water heater model - JustAnswer ON/OFF Dial Control with adjustable digital temperature display. Depress and hold the gas control knob all the way down. Corporate Office: 1100 Abernathy Road, Suite 1700 link to How to Connect a Generator to Your Tiny House Without a Transfer Switch, Electric RV Water Heater How to & Troubleshooting Guide. The LED status indicates the pressure switch remained opened longer than 5 seconds after the combustion blower was energized. Press and release the HOTTER button until the desired setting is reached to increase the temperature. Gas supply is off or too low to operate. You can easily reach the Richmond customer service department. This monitors the temperature of the heat exchanger and will shut the unit down if it exceeds a safe temperature. I have a richmond encore tankless water heater model RMTGH95DVN. If you smell gas, stop and dont try to light any appliance, touch any electric switch, or use any phone in your building. Pressure switches- Make sure the pressure switches are not kinked. Look in the manual for your specific water heater for these error codes if applicable. Richmond Water Heater Troubleshooting [Common Problem] - Lil Dutch Uncle Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. your shower is due to cold water living in the pipes between your water heater First, inspect all vent pipes to ensure they are connected properly and free from puncture holes. Do not open the inner door of the appliance and try to light the burner by hand. Circulates hot water from the heater through the homes plumbing allowing hot water to be ready at the tap when needed. Explore the water heaters key components. For a power vent water heater, follow these operating instructions below: The temperature of the water in the heater can be set/ adjusted by setting the temperature knob on the front of the Combination Gas Control (Thermostat). Establish and follow a routine preventative maintenance program. The reference mark A or 1 mark represents an approximate water temperature of 130oF. These cookies ensure basic functionalities and security features of the website, anonymously. Wait 5 minutes to clear out any gas. If there is soot or deterioration, contact the local gas utility to fix the problem and clean the flue, or replace the flue, flue baffle, and venting system before resuming operation of the water heater. This cookie is set by GDPR Cookie Consent plugin. Another possible reason is the blower is unplugged. use a water softener to slow the buildup. Replace the combination gas control (thermostat). Richmond has separate manufacturing plants to Rheem. Atlanta, GA 30328, High Efficiency Condensing with Built-In Recirculation, Corporate Office: 1100 Abernathy Road, Suite 1700. How it Works: Richmond Encore Condensing Tankless Water Heaters It indicates the water temperature sensor is either open or is short circuited. If you choose the outdoor model instead, you should note that it has a lower energy efficiency rating of 0.81 UEF which is only a minor difference. They should be able to guide and walk you through the troubleshooting. Although uncommon, issues can arise if something isnt working correctly within your water heater. Copyright 2004 - Rheem Manufacturing Company All Rights Reserved; Corporate Office: 1100 . Youll receive a 12-year limited warranty on the heat exchanger, a five-year limited warranty on parts, and a 1-year warranty for labor. We use cookies to ensure that we give you the best experience on our website. Tankless units are used in residential and light commercial applications for an on-demand and continuous supply of hot water. FVIR stands for Flammable Vapor Ignition Resistant. To improve comfort, the unit also has hot-start programming this keeps it in a ready-fire state at all times. Amazon.com: Richmond Tankless Water Heater Established in 1983, Richmond is a subsidiary of one of the best-known and highest-quality tankless water heater companies in the world: Rheem. Lastly, check the valve error codes. In addition to the hot water you needit gives you the power to know, control and protect. Wait for some time and the hot water supply is ready for use. As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . Blocked vent system- Have a qualified service technician evaluate vent system for blockage. Gas Connection Size: 3/4 inch. Get the latest in Richmond Racing news. Selling to customers throughout the U.S and Canada, Richmond manufacturers a variety of water heaters. Its full of built-in smart features to help prevent cold showers, alert you of issues before theres no hot water and protect your home from potential water damage. 8kW Model Flow Rate: up to 1.95 GPM. UNEXPECTED. Mike R. is online now Related Plumbing Questions Heater tankless. The knob needs to be depressed to light the water heater. If your attempts to light the pilot burner have been unsuccessful, there could be air in the gas line. Contact technical support for help with troubleshooting the issue further. This is just about enough for a single sink in a hot climate. If your Rheem tankless water heater shows an error code 00, try restarting it. The same process also ensures that the water heaters are reliable, that performance is consistent across every product line, and that models all meet government regulations. Check for any error codes. Note that the knob cannot be turned from PILOT position unless pushed down slightly. In addition, you can find many other top-rated Richmond water heaters, including larger models in the Encore RMTG series and a wider range of sizes in the Essential series. Drain the heater and clean it. link to Why Does My RV Carbon Monoxide Detector Keep Going Off? Try ourProduct Selector to find the perfect hot water solution for all your needs. The RMTEX-18 has two of these elements. The pilot burner tube might be pinched or clogged, thus preventing the pilot burner from lighting. Visually inspect the hot surface ignitor and main burner periodically. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. It has a minimum activation flow rate of 0.40 GPM and an even lower minimum flow rate of just 0.26, meaning youll receive hot water even when the flow is extremely low. If you have an electric unit from Richmond, you may have experienced a sudden temperature change in your shower. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. Before removing the anode rod, make sure the cold water supply is turned off. As with other brands, Rheem tankless water heaters display error codes to indicate specific malfunctions. Make sure that your heaters power (within the breaker panel) has been turned off, Remove 2 screws that secure the upper side cover, located on the tanks side, Lift and remove the insulation so you can expose the thermostat. Rheem Manufacturing Company This error code indicates high water temperature limit tripped. The company also has a corporate office in Atlanta, Georgia. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. And it leads to overtemp that makes the device shut off automatically. with theEccotemp EZ-Flush System Descaler Cleaning Kit. Watertechadvice.com is supported by readers. One of them is about adjusting the temperature. Water Connection Location: Bottom. Richmond Water Heater Troubleshooting with Different Types of Units, An Easy Guide on How to Fix A Squeaky Door Without Taking It Apart, How to Remove A Broken Drill Bit from Wood? This is likely to be enough for a condo or a small house in a warm climate, but it is more suited as a point-of-use water heater for homes in cold climates. Combination Gas Control (Thermostat) Knob is not depressed while attempting to light pilot- Make sure you depress the knob as is required when lighting the water heater. It indicates water temperature sensor failure, It indicates Combination Gas Control failure. You need hot waterand peace-of-mind. 5, Ample hot water for households with 2 to 4 people, Ample hot water for households with 3 to 5 people. Allow several gallons to flush through the discharge line to an open drain. It can also be helpful if you understand some of Richmond water heater error codes. Close the drain valve on the tank and disconnect the garden hose. For greater hot water needs, you have the 8.4 indoor model in the Encore RMTG series. One or two of the temperature indicators will light up, and will only remain on for 30 seconds if no further buttons are pressed before the control goes back to sleep mode. All Rights Reserved Also, check the outdoor combustion air-inlet and vent system terminals to make sure there are no obstructions, and that there is no damage nearby caused by condensate. As working with gas has the potential to be dangerous, you will need to hire an experienced HVAC technician. Check proper connection of line neutral and hot wires. No reviews. Necessary cookies are absolutely essential for the website to function properly. The Rheem website has a tool for checking and verifying your warranty to see if it has been registered by the homeowner or installer. The further your water has to travel from the water heater to To change the temperature setting, follow the instructions below: The reference mark indicated by up arrow on the rim of the temperature dial, represents an approximate water temperature of 120oF. Solar panels, wiring, old TVs and sometimes DIY powerwalls. When the second shower began, the initial warm The sensing burner is a device that detects incomplete combustion during operation of the water heater. The popularity of oversize tubs is growing, and so is the demand for large volumes of low-cost hot water. Bring the other thermostat to the same setting. Each reference mark above or below these points indicates an approximate change of 10oF. This feature improves the energy efficiency of the water heater. Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. If the combustion shut-off device is at fault or gets tripped, it will turn off the unit and the main burner won't stay lit anymore. To adjust the temperature, turn the temperature dial to an initial setting of 120oF. Press and release each of the buttons once. Tankless Water Heaters High Efficiency Condensing Tankless Gas Enjoy Continuous Hot water and save up to $1,100 over 12 years* View Product High Efficiency Condensing with Built-In Recirculation Circulates hot water from the heater through the home's plumbing allowing hot water to be ready at the tap when needed. Austin, TX 78765-4200 Simply set the desired temperature and walk away. Eccotemp Protection Plans are available for purchase within 60 days of your water heater purchase. Low voltage to the water heater. We check everything over and look at the heating elements, check the valves and look for mineral build-up. The Power Direct Vent is a seal combustion, direct vent water heater that may be installed up to 60 feet away from the homes outside wall. It may be set too low. All Rights Reserved The Digital Temperature Controller can be mounted in any room. Although recirculation kits incur an additional cost, they can save you thousands of gallons of water every year, meaning they are cost effective. Inspect the combustion air-inlet and vent systems. Water heaters are sometimes fickle machines. VIEW PRODUCT. Tankless heaters heat water on demand. RMTG-RC95DVLN-1 Essential Plus Non-Condensing Indoor Tankless Water Heater - Best for Saving Water. Open the cold-water valve and let the tank refill completely. The pilot burner should be cleaned or replaced in this case. All Rights Reserved Even if you dont have the technical background, experience, or skill, you can still understand the issues faced by your unit and then come up with the solution. As the unit is more powerful than the RMTEX-18, it has four copper immersion heating elements. Check to make sure that the water is on and that it flows. Tankless water heaters are also called If there is more than 6 (15.2 cm) of core wire is exposed at either ends of the rod, replace the anode rod. Water heaters are an invaluable asset in todays homes, and not just any heater but rather a good quality heater to effectively and economically heat enough water for your daily needs. Set the thermostat to the desired temperature. This indicates there is a problem with the internal circuit. This is also a means of assuring that there is power to the water heater. All warranties are for the original homeowner and are not transferable. Corporate Office: 1100 Abernathy Road, Suite 1700 A conventional tank-style water heater stores hot water, and heats the water 24/7, whether you use it or not. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. 99. . If you still want to review all the top brands before purchasing, see our overview here. We also have a standing pilot Direct Vent that will vent up to 4 feet from the outside wall. In 2017, the Department of Energy required manufacturers to calculate the UEF based on how efficiently each water heater uses energy in real-world usage scenarios. Tankless Electric Water Heaters. in the shower until the cold water has passed. Sophisticated technology has reduced the size and increased the features and benefits. and this can impair the function of your water heater if you don't address is. Some newer models are even Wi-Fi compatible. If you are not regularly checking your Verify that the wiring to the pressure switch(es) is connected correctly. Rinnai models. No, the direct ignition sends a spark to the main burner when hot water flow is detected. Protect your home from water damage with this all-inclusive leak prevention system that limits a leak to no more than 20 ounces of water2, By shutting off the flow of water, the Richmond ENCORE Electric Water Heater with LeakGuard can help you avoid an average of $4,000 in water leak damage3, Complete control of your water heaterfrom adjusting water temperature and tracking energy usage to setting vacation modeall from a smart phone1, Adjust water set temperature to balance your familys hot water needs via the EcoNet App and hands-free voice control with Amazon Alexa or Google Home4, Save energy on water heating costs while you are away for a week or just for the dayits easy to set from your phone even if you have already left home!1, Receive immediate notification of leaks and service needs through your phone and via EcoNet App1, Know you have enough hot water before you jump into the shower1, Know if an element is failing so you can proactively replace it before it becomes a problem1, View weekly, monthly and yearly energy usage reports from your phone to help you better manage consumption1, Allows plumber to view diagnostic information via the EcoNet App while at the water heater to expedite service5, With integrated WiFi, homeowners can avoid cold showers, detect leaks and more. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Check the outdoor combustion air-inlet and vent terminals to make sure that there are no obstructions, and that there is no damage nearby caused by condensate. Troubleshooting Tankless Water Heater Error Codes: Rheem Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. Electric tankless heaters from Richmond are particularly easy to install. Be sure to follow the manufacturer's instructions for flushing your water heater model. Lightweight plastic tank will not rust; ideal in hard water applications. Water Tech Advice is a participant in the Amazon Services LLC Associates Program and other partner programs, which are affiliate advertising programs designed to provide a means for sites to earn advertising fees by referring users to merchant stores. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. Often, you can quickly determine the cause of a malfunction by being able to identify the code. Connect a garden hose to the drain valve near the bottom of the heater tank. Plus, they can be installed in locations where a storage water heater may not fit. Electrical polarity to the unit is incorrect. in your tankless water heater making it difficult for water to travel through the If you take the matter in your own hands, you run the risk of voiding any applicable warranty. All the heaters in the Encore RMTG series are mid-efficiency, but they still more energy efficient than those of many other brands. If you continue to use this site we will assume that you are happy with it.. of cold water before the temperature slowly climbs back up. Contents show 1 1. We designed the Richmond ENCORE Electric Water Heater with LeakGuard to give you the power to know, control and protect. The thermostat is accurate to within one degree, which gives you great control over the temperature of the water. Problem 1: Mineral Buildup Error Code 03: Manifold Control Failure Rheem error code 03 means there is a problem with the manifold control.