By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, Please don't call "support numbers" posted below most probably it's a scam. Major Optimum outage in New Jersey cuts off internet for many, but We can't get your messages right now. The most frequently affected cities were: New York Reported outages on 21.02.2023: There were a total of 1 outages at Optimum (Cablevision). Enter your ZIP code to get updates on your neighborhood. How do I find out if internet is down in my area? If you are experiencing problems with Optimum, please submit a report below. are also linked at the bottom of this page. To assure best picture quality, hand tighten each coaxial cable connector or use a small 7/16 inch wrench to make sure the cable connections are secure. We shed light on answers to common outage. If you have installed any software recently, make sure the installation is complete and restart your computer if necessary. Select OK when prompted to allow FirstEnergy to find your current location. Enter the phone number associated with the outage address. Never Go Near a Downed Power Line, Even if You Think it's No Longer Carrying Electricity! Problems in the last 24 hours in Nolensville, Tennessee. 4 steps to restore power See how we restore power in your area. The . BroadbandNow Internet Service Provider Awards 2020. They refuse to return any of my $257 monthly payment despite me having cancelled service two days into the billing cycle. What is going on ? Run an antivirus scan to make sure the computer does not have a virus. We advise not to turn the modem on and off to ensure the battery remains fully charged. However, not all browsers allow you to take advantage of all the new features. We need the GPS enabled on this device and your permission to use your location. Optimum offers both internet and mobile services. On the flip side of promotions are fees. ^David. Make sure you haven't missed any payments on your account. Optimum by Altice is the 4th largest cable provider in the United States. During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. Optimum by Altice vs Verizon High Speed Internet, BroadbandNow Internet 07860. . Please look into it. Check the settings on important communication channels. Report Outage Online. Without power to your home, your Optimum service will not work. Suddenlink outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. All Optimum internet plans are free of contracts and come with unlimited data. Having problems? Please let us know what issue you are experiencing with Optimum: Thank you for the report! Visit the Xfinity website or the Xfinity My Account mobile app to see if Xfinity has an internet outage in your area. All Rights Reserved. Download the WiFi HotSpot Finder App. Downed power lines can energize the ground and nearby objects. Yes, I have to wait a week for a tech to get to me. Goes up $40 on my bill thats why I am leaving. to view the Optimum WiFi Terms of Use. If youre interested in bundling a mobile phone plan with your internet service, you can save significantly on your mobile service even get a years free service, depending on the internet plan and mobile plan you choose. During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. Whats going on? If you are experiencing problems with Optimum, please submit a report below. Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. All of the downloads are safe from the vendor's official website. Optimum instead sends fiber into subscribers general area and uses coaxial lines for the last part of the data journey. Find outage information for Xfinity Internet, TV, & phone services in your area. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. We strongly recommend that you upgrade to a more current browser. To check the input, press the TV/Video or Source button on your TV manufacturer's remote control. Get it fixed. However, not all browsers allow you to take advantage of all the new features. Value & Transparency Enjoy Internet with great pricing, no annual contract, equipment included & no hidden fees. Find out when service will be restored. This may take 3-5 minutes. So unsatisfied. We will debit Optimum Outage Map The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. Discussion. Report a tree, light or possible power theft. All trademarks and service marks are the property of their respective owners. Its been a month. Also don't post any of your personal information. Optimum Outage in Weston, West Virginia Is The Service Down? Optimum's mobile services are powered by T-Mobile's wireless network. Invalid password, please complete all fields. Optimum (Cablevision) outage or service down? Current problems and Outages - Appalachian Power Ive been patient. Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Reported outages on 22.02.2023: There were a total of 1 outages at Optimum (Cablevision). Call to check pricing and availability in your area. If you need extended Wi-Fi coverage in your home, not to worry, one Optimum Wi-Fi Extender in addition to the Smart Wi-Fi 6 gateway modem is included in most Optimum internet packages. to @OptimumHelp any update when service in Franklin borough will be restored? I understand the frustration with gift card issues. Make sure the TV is on the right channel and input (HDMI, Video, Component, etc.) Any eta on restoring service? Make sure to report and . The input selected must match the input you used to connect your HDMI cables "OR" component cables from your digital cable box to your TV. Optimum.net is compatible with a wide range of browsers. There may be a slight delay while the menu screen loads. It's been over 3 hours. Fiber speeds are symmetrical, whereas cable tends to have a much lower upload speed than download speed. We may not know you are without power. Optimum doesnt require contracts, and if youre not satisfied, Optimum offers a 60-day money-back guarantee. There may be a slight delay while the menu screen loads. Cable internet from Optimum by Altice is available to an estimated 8.2 million people, making it the 4th largest residential cable provider in the U.S. by coverage area. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Are you also affected? You can add home phone service for $15 to any internet plan. A tech has been out here every week. Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: Realtime Outage Map Enter your ZIP code to get updates on your neighborhood. Current Outages - FirstEnergy We can't get your messages right now. Log in to check your outage status or search our outage map. You've been recognized in our annual awards If you are only having a service problem on one of your computers there may be a problem with the software. View a map of over 1 million Optimum WiFi hotspots and easily search to find locations close to you. to get started. Just turn on your device's WiFi and select optimum or optimumwifi from your list of available networks. @OptimumHelp no service in truckee ca for 2 days. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Post yours and see other's reports and complaints. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. I understand that consent is not a condition of purchase. Make sure to report and "downvote" such posts. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. /EOFBd*e1?. Ive been patient. Optimum by Altice is available at this address. Reliable energy starts by putting safety first. Having problems? BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. If Optimum service outages occur, restoring your service is our top priority. download Pricing, terms, and offers subject to change and discontinuance without notice. Optimum by Altice offers internet service across 21 states with the greatest coverage in Texas, New York, and West Virginia. Sorry, we're unable to confirm Optimum by Altice is available at this address. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. Brenham isnt that small of a town. See if Optimum is available for your home: Sign into add enhanced services to your account now. Criterion Digital 2023. Also don't post any of your personal information. Assume all downed lines are energized and dangerous. to get started. Optimum by Altice offers cable internet access. Check optimum.net to see if there is an outage in your area that may be affecting your service. All of the downloads are safe from the vendor's official website. or call 8449102593 At the moment, we haven't detected any problems at Optimum. Service calls have not helped. @OptimumHelp internet outage in Bushwick (zip code 11206). Having problems? Combining internet service and a mobile plan on one account can save you up to a years worth of mobile phone charges. Optimum Outage Map Is Optimum Having an Outage Right Now? Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. The most recent Optimum outage reports came from the following cities: Wait 30 seconds Money and Energy Savings for Your Business Overview, Community & Customer Experience/External Affairs Overview, Virginia's and Tennessee's External Affairs Managers, West Virginia's External Affairs Managers, Ohio and Marshall County Customer Information, Competitive Service Providers (CSP) Overview, Appalachian Power Electric Rates Overview, Programs & Offers to Help You Drive Electric, Electrification for Your Business Overview, Arkansas: "Arkansas Commercial/Industrial Price Options". We will debit Optimums mobile services are powered by T-Mobiles wireless network. View storm video . If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Count to 5, then plug it back in. View current outages on our 24/7 Power Center outage maps. Having problems? Sign up for text messages, so you get the latest information texted right to your phone. Make sure to report and "downvote" such posts. Plus, Optimum makes installation free for customers when they order online. Check your internet connection by opening a web browser window. Optimum Outage Map, Yonkers, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Optimum by Altice offers service in 1,848 zip codes nationwide. All plans include unlimited data. Now turn on your TV. If Optimum is available in your area, youll have your choice of cable or fiber internet service. 2023 CSC Holdings, LLC. A tech has been out here every week. Check all of your TV's. If service is not working on ALL of your TV's, there may be an unreported outage in . 1996-2023 American Electric Power. Invalid Optimum ID, please complete all fields. Power Outage. Optimums primary service is cable internet, which means data travels over coaxial cable lines either buried underground or on utility poles. Please look into it. Plug your equipment back into the power source. Optimum Outage Map, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Jan 9 Customers in Conroe, TX are experiencing a loss of service. Service Electric Cable TV, CSC Holdings, Cablevision, Morris Broadband, Optimum, Altice USA, Service Electric Broadband Cable, Service Electric Cable TV of Hunterdon, Cablevision/Optimum. Optimum by Altice is available at this address. Weston and Lost Creek. Check for reported outages Please try again later. Store Locator. Latest outage, problems and issue reports in social media. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Useful comments include a description of the problem, city and postal code. Tips? Electrical power is needed to operate your . Optimum Outage in Connecticut - Outage.Report All rights reserved. If you're using a battery backup, you'll also need to disconnect it from the modem and your router if you have one. All services not available in all areas. Report a Problem Full Outage Map Problems in the last 24 hours in Yonkers, New York Outage Map | Optimum Optimum WiFi Hotspots Map| Optimum With Optimum FlexAbility, you can choose the internet speed, TV package, or data plan you want. Help. If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. @OptimumHelp maybe fix peoples ****? Now turn on your TV. Remember User ID helps you log in without having to memorize your ID or look it up every time. Also don't post any of your personal information. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. *Accuracy not guaranteed. @OptimumHelp I need help with an issue that hasnt been resolved since November. Invalid Optimum ID, please complete all fields. Want a real-time outage update? An outage is declared when the number of reports exceeds the baseline, represented by the red line. Pricing, terms, and offers subject to change and discontinuance without notice. And when they do, well not only send out our crews to fix the issue immediately, but well be sure to let you know when electricity might be restored. Also don't post any of your personal information. are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. Optimum by Altice Internet: Coverage & Availability Map - BroadbandNow The density of these reports is depicted by the color scale as shown below. If service is not working on all of your computers and you've recently changed or upgraded your firewall and/or antivirus software, disable them. 1. Optimum Outage Map - Outage.Report BroadbandNow is supported by commissions from some of the providers listed on our site. If the above tips do not fix the problem you can try rebooting the modem. Late or missed payments can cause an interruption of service. Optimum WiFi hotspot. Invalid password, please complete all fields. Optimum Outage in Yonkers, Westchester County, New York - Outage.Report The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. If you have any questions, send an email to info@broadbandnow.com. https://twitter.com/@OptimumHelp https://www.optimum.net/support/ https://www.facebook.com/Optimum/ 5 or 9-digit ZIP code. Suddenlink outage and reported problems map | Downdetector See if Optimum Fiber or Optimum Internet is available in your area: Check availability Speed & Reliability Experience fast, reliable connectivity - with up to 5 Gig Fiber Internet with 99.9% reliability and Optimum Mobile. Help. Enter the account number associated with the outage address. Constant outages. Optimum / Cablevision outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). Outage Map User Guide Optimum provides this document as an overview of how to: By using the Optimum outage map, you'll be able to monitor outages affecting TV, Internet, and phone services and track the status of outage updates. There could even be connection issues between your home or business and the nearest utility pole. @OptimumHelp Outage in Sylva, NC? Facebook - Optimum Try visiting the following official links: We'd be happy to assist you with any promotional issues. You can connect from any WiFi enabled device, like a laptop, cell Optimum / Cablevision outage and reported problems map An outage is declared when the number of reports exceeds the baseline, represented by the red line. If you are using a battery backup, reconnect the modem to the battery and wait 30 seconds for the lights to come on. Call 911 immediately if you see a downed power line. Simply unplug your modem from the electrical outlet. All rights reserved. Customers should always let us know if they are experiencing an outage, even if a neighbor has already reported it. Access is included at no additional cost to customers with Optimum Brenham isnt that small of a town. Your account number can be found on your recent bill: FirstEnergy understands you depend on safe, reliable power to keep your home, family and business running. Find out what is going on. Without power to your home, your Optimum service will not work. connections on the go as easily as when you're connected at home. @OptimumHelp no service for over an hour. If this does not fix the problem, there may be an unreported outage in your area or there may be a problem with the wiring to your business. If you have any tips or frustrations you wish to share, please leave a message in the comments section! This user guide shows how to use the outage map by accessing it through the web on a desktop. View our outage map . Share them here. All services not available in all areas. If you have a cellular-enabled mobile device, go to optimum.net and sign in with your ID and password. @OptimumHelp the internet has been down in bushwick for over 5 hours! Our lines, which hang on power poles, require power supplies to be active. Get Help; User Guides; Service Appointments; Optimum Service Plans; . Internet access points that allow you to make high-speed Internet Get it fixed. Optimum Customer Service & Support | Call 1-866-218-3259 Today When severe weather is on the way, whats the best way to stay in the know? It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. Outage Map - Internet, TV, Phone, Smart Home and Security - Xfinity We always do our best to keep the lights on for the community, but sometimes outages occur. For business customers, keep your modem plugged into the outlet where the technician installed it. Internet. Earlier on Wednesday, at least 13,000 customers in New Jersey were affected by a major Optimum outage, according to the company's outage map.But in the evening, the company said the outage had . Check current status and outage map. Report and Check Power Outages - PSEG Long Island This can take a few minutes. We strongly recommend that you upgrade to a more current browser. @OptimumHelp Outage in Sylva, NC? Users are reporting problems related to: internet, wi-fi and tv. Report a Problem Full Outage Map Problems in the last 24 hours in Stamford, Connecticut All rights reserved. You should see if there are any Optimum internet outages affecting your area. Please try again later. @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. It may take 3-5 minutes to reboot. Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in Arkansas, Arizona, and California. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. Optimum (Cablevision) outage or down - All errors & problems in real time Do you want to be informed if there's an unexpected service outage or when we have important product updates to share? If fiber is available in your area, you can get symmetrical internet speeds. @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Follow the reboot instructions for the cable box you have: Scientific Atlanta Cable BoxTurn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. It can bottleneck download and upload speeds compared to pure fiber-optic connections, enabling the company to offer cheaper service at scale. Problems in the last 24 hours in Weston, West Virginia. . 1 Court Square West, Long Island City, NY 11101 Leave a message in the comments section! Optimum Outage in New York - Outage.Report Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in West Virginia, Arkansas, and Louisiana. 2023 CSC Holdings, LLC. . like a laptop, cell phone, or tablet with your Optimum ID and password. In the last three months, how would you rate Optimum? Staying connected during storms is critical. Outage map User reports indicate no current problems at Suddenlink Suddenlink outage and reported problems map Suddenlink Communications offers television, broadband internet and phone service over the cable. View Optimum User Guides| Optimum - Optimum | TV, Phone and Internet To keep power flowing, our crews prepare for potential outages long before they happen. Read on for details. If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring to your business. During significant storms, we will share updates on our social media accounts. One way to figure out which connection type is available is by looking at the upload speeds on the advertised plans. Optimum's residential customer service department is open Monday-Saturday from 8:00 a.m.-6:00 p.m. eastern time. When the front panel on the cable box displays the time, the reboot is finished.