Poor appliances. There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. Had it repaired after waiting approximately 3 mos for warranty service. I bought brand new refrigerator from SEARS, model 51833,January 2016. He informed me that while the part was free, it would be $705 for the repair to be made. I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. It took over an hour to get through only to speak to someone outside of the US and with a heavy accent whom I could not understand. Compressor went out. At 1 year and 1 month some motherboard issue ($400). Would take 2 weeks and parts would be shipped to my home. 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. Pay a few hundred dollars more and get from Lowe's -- because Sears and KMart only sell lemons! called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. It is only 1 and 1/2 years old. I will have over $4000 in refrigerators in two years. The compressor is not running. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! Not expectable. Sears has lost a customer who has been loyal to them for the last 35 years. I found someone to come out for $65 and he said the control board was faulty which was the cause of the water and ice dispenser not working and then it lead to the wiring to the compressor. I own a Kenmore refrigerator with an LG compressor, i have paid to have this replaced, LG has recalled this compressor. Customers stuck with repair bills after new Sears refrigerators stop I think they knew exactly what was going on and I am ready to fight for what I think is right. Ridiculous!!! As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. Besides having ruined food and a big mess to clean up I am now with a useless appliance. We just came back from vacation and discovered the refrigerator was running but not cooling anymore. I want a new one as well. Repair Clinic exists to help you figure out what's wrong and to provide all your replacement parts from storage shelves to fan motors. After numerous calls, no one would touch it. Terrible service and cost from Sears. I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. Whether it's Kenmore Elite refrigerator door parts, model 795 parts, bottom freezer refrigerator model parts that you need, Sears PartsDirect is likely to have what you need to fix your refrigerator. As of today, 8/5/21, the unit has stopped cooling. CPSC, LG Electronics and Sears, Roebuck and Co. Announce Recall to When we called back a different representative told us that Sears only covers up to $500 for the total repair job. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. Call Sears they would be able to ilook at it in a month. He charged me $100 to do nothing but say the compressor is bad, youll have to go through Sears and showed me a clause in th instruction booklet that states sealed refrigerant systems (compressor etc) were covered parts only for an extended period of time. Is he kidding. I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. Repair would over $800, even with compressor part replacement covered. On Friday 8/10/2018 I came home to an entire fridge and freezer of melted spoiled food. We were able to finally get a replacement fridge in June 2016. Add me to the Class action lawsuit. The compressor is the only part still under warranty. Any suggestions? I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. Sears tech just came out - I could literally copy and paste the response made by martin polland. 450$ plus went into the trash. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. Compressor died in June 2021. I noticed a lot of class action suits being started may have to sign up for one of those. Had a repair 2 years later and now, August 2021 the compressor is done. Refrigerator stopped working (cooling and freezing) October 2019. Remedy: Consumers should contact Transform for Kenmore brand products or LG to arrange for a free-home repair. They should have notified their customers of the recall and replaced the compressor. It will be several thousand dollars to replace them. I am being charged for a replacement compressor. By August 2020 developed a noise. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. Purchased Kenmore elite in 2017 and compressor failed in 2021. This 21.9 cu.-ft. (claimed) side-by-side Kenmore . If you are a Class Action Lawyer then your job is to gather evidence and build a case of negligence. Kenmore 94293 4.4 cu. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. Serial #811kr00668. By the next day, the freezer was thawing and the fridge was no longer cold. My LG refrigerator Went out the compressor is bad. Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. Having to pay for the tech to install the new compressor based on their warranties. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. Still not working. Purchased Dec. 2019. 4 Pack Refrigerator Air Filter for Kenmore Elite 469918 9918 ADQ73214404 LT120F. We purchased the seers home warranty and that has been a complete fiasco as well. Also called to the local repair shops and they said we should go with Sears as they should be fixing it for free as there is a class action lawsuit going on against kenmore and LG! Ill never deal with seers series home warranty seers home services as soon as my contract is up. So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. !.411 and. I also missed the deadline for the lawsuit. Last year (5/18) we had to replace the compressor and condenser. I purchased my frig Feb. 2015. Worse encounter appliance wise I have ever been a part of. Never again! Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. But I'm sure LG and Sears has raked in Billion of dollars selling these pieces of junk. In May 2019 the compressor leaked out all the Freon. Service center in Philippines was awful. OMG, done with sears. No one will touch LG! It's a LEMON! He then informed us that our compressor was bad and that it would take a week for the repair work to be done. Most common Sears Kenmore Elite refrigerator parts that need replacing. 1 cubic feet capacity, respectively. Refrigerator Kenmore 795.7203 Series Use & Care Manual. Then I went on the internet to get suggestions. Arrived on 9-8-21. Help me,please. Bought Kenmore Elite refrigerator September 2016. It has a tube heater, but you can't get to it. Guess how much a new compressor is? Sears states we have to use their technician or the manufacturer warranty is null in void. Recall Details. About 2 years of use. Seemed he had no idea what he was saying or doing. Sears was of no help when I called so I hired a local repairman to come take a look. The morning of the appointment we received a text that a technician would be arriving between 9:46 am - 11:16 am. Purchased a Kenmore Elite, model 79574023412 in 2016. However, use the right type of bulb for the refrigerator model as well as the correct wattage. It is just ridiculous how much I have had to go through to get a technician. Only had my Kenmore Elite refrigerator for 2 years and the compressor has died. Not only did I lose them unit but about $800.00 worth of food. We made an appointment with Sears technician but they failed to show up. We spend a lot of money on their appliances and this is how they treat us? Supposed had a ten year warranty. Can't believe they are getting away with this issue. Called sears and they suggested I buy a Service plan to save 50% on repairs. Since, it's not an Elite Sears will not cover repair. called Sears repair and was told 4 weeks lead time to get a tech to come look at it. I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. kenmore ELITE model 795.72053.117 purchased at Sears Store. 36mo to pay off. He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. A french door, bottom freezer made by LG, which I didn't know or I wouldn't have bought it. Terrible waste of $800.00 dollars. I can't pay $500. Purchased 3 year extended warranty also. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. They told me to call Kenmore. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. Model # 795 74305 810. I was told it is the compressor and that LG has now built a universal compressor for all their fridges but then this compressor will not work with existing control board, therefore it will also need to be changed. Have waited 5 weeks now to get a 2 year old refrigerator fixed. I find it is unfair to purchase a brand new refrigerator and you have to replace or have to invest in another very costly they should be held responsible for their bad parts. Today is 1/17/22 just to see what Sears do. After several attempts I finally got in touch with Sears Home Repair. Found out it only had a One Year warranty! The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. Wanted refund first day ,Frank's Appliance persuaded me to keep it . I bought it in 2017. New Unit now not working! Same issue as the hundreds have expressed prior to my comment. Product Recalls. I purchased a LG refrigerator in 2006 and been having problems with it every since. Ive lost food and now I do not have a refrigerator due to the financial burden this has put on me. Wrong color than advertised, and won't keep ice-cream cold. I hope you all lose your shirts when the consumers get done with you. It is now a beautiful piece of useless art sitting in our garage and we are out $560 for parts, food losses twice $350 and the $2000 to buy a new refrigerator that does not have an LG made compressor! Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. The following Monday we waited for the repair man for most of the day. I asked person if he knew difference between Warranty and Recall. VERY limited income. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. Production date says 2019.05. No one mentioned the failure of all the compressors. We purchased the Kenmore Elite bottom Freezer refrigerator April 2015. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasnt cooling they said that another complaint file would have to be started before they could replace the defective compressor. I have a Kenmore Elite model 795.72059.112 frig. Calls to the customer service number now do not result in any way to speak to a live human being. Had to buy another Refrigerator. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. I lost all of my meats and everything inside had to be trashed. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. 79572063112 Kenmore Refrigerator Parts & Free Repair Help Is this refrigerator model in any kind of recall. I contacted Sears warranty they sent a technician out today 9/23/19 I was told it would cost me $858.23 to fix the problem. We called different repair places in the area and no will work on LG Refrigerators. went to work the next morning, only to come home to water all over the floor from the ice melting in door. Serice call total of $514. It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. They will replace the compressor but I am still having to pay $169 for additional parts and $431 for labor as well as the food I lost when the freezer quit! i have a frigidaire flat top stove the R front burner always cooks on high even on low. (3) When the defect CODE removes the sign, it returns to normal operation (RESET). We went ahead and confirmed that date. The LG repairman came today and check the fridge and concluded it is a compressor gone bad. Why is LG allowed to keep putting these faulty compressors into any product? open the freezer and fridge to nothing being cold at all. This was purchased about 4 or 5 years ago. Kenmore Refrigerator Reviews The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. I now have had 3 other service calls all 4-6 months a part for the same issue. Sears said sorry, no warranty. Bought Kenmore 4-Door French Door Refrigerator 72493 in August 2017. The equivalent new refrigerator costs $3,300. He said the compressor is completely shot, and it's not worth it to replace the compressor. Totally unbelievable that a top-of-the-line unit would fail after 3 years. I bought a Kenmore Elite 12/04/2015 for $2,872.58. Compressor number TCA38151706? Customer service is just a bunch of dopes and you never get anywhere. Isn't that convenient. are there any class actions involving this product? Model # is 795-77563600. Called Sear Service and was told the soonest someone could come out was 5 days later! My LG French Door Refrigerator is 3 years old. We purchased our Kenmore Elite in June 2017. In 2016. The technician came and this time, he was over 2 hours late, no call or text. The Refrigerator Door Hinge Bushing top door base broke. Does anyone know if the LFXS30766 model included in this? Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. Refrigerator stopped working over a week ago still waiting on Sears to replace compressor that is under warranty. It stopped cooling due to the compressor failing on 12/31/22. I didn't call Sears back and still no response from Kenmore. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. Purchased a Sears Kenmore model # 795.72493.611 on October 10, 2017. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. I'm so frustrated that I have to buy a new refrigerator after 1.5 yrs!! I do not think that 22 month of used is he live time fort that part. The water has ruined my floor wood cabinet molding.Food does not freeze properly. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. My Sears 3 door Model 74025, purchased 2015, $2,500; compressor died over a week ago; lost approx. I remember when American made fridges lasted for many decade, and are still running today. We replaced the first one when the compressor went out in 2019, with another Kenmore Elite French Door Refrigerator Stainless Steel. After numerous phone calls to LG and Sears finally got a appointment with a sears tech. Good times. Bad Experience with My Kenmore Freezerless Refrigerattor (model #C675-63702-0Q) I have a very bad experience with my model of Kenmore Freezeless fridge. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. Most have 5 or 10-year warranty, but not my model #795.7249.11. The compressor failed after 3 years, one week and I was charged $650.21. There is a class action lawsuit inquiry that everyone needs to sign up for. I feel everyone's pain. There has been multiple recalls, lawsuits etc for years. Purchased a Kenmore (LG) 4 door refrigerator model 795.72493.611, November 23, 2016. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. not even frozen. Now I'm reading about faulty compressors and other things. Minimal amount has been offered for lost food, which doesn't even come close to what it actually costs. After seeing the list of compliant this is what Sears & LG wants! They must pay!!!! We are saving for new appliances, it's like trying to save for an old used car. THey are wanting me to pay another $500 to have this issue fixed and there is no way out of this since only Sears can order parts for this model and fix this issue.. Frustrating as it is with COVID-19, NO JOB, NOW THIS NON_WORKING FRIDGE, left with no food. (56 pages) Refrigerator Kenmore Elite 795.7132 Series Use & Care Manual. The last repairman said to just remove everything and turn it off and let it sit for 24 hours while the ice melts. They would not take responsibility and would not put me through to Customer Relations. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. We purchased our Kenmore Elite model #795.73167.610 in August 2018 with extended warranty. Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. These people should be locked up. Explore 14 Best Kenmore Elite Refrigerator 795 Reviewed and Rated in What has happened to Sears quality and customer service??? So far 2 compressors, the condenser and dryer and freon have all been replaced. Model #795-73139-410. I have model#. My Kenmore Elite refrigerator was purchased in 2015. Good thing Sears is in bankruptcy, as I will never buy another Sears product. The compressor was still under warranty but we had to pay over $400 to get the refrigerator fixed. Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. I didn't see my model mentioned in any of the current class actions. However, a technician never showed up. Tech put his hand on the compressor and said it was way too hot. I purchased a Kenmore Pro, model number 795.79993.510, on 12/4/2015. 4 1/2 years later the compressor went out. Now Sears looks bad and definitely will not buy another LG fridge. 4/28/20. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. It covered everything. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. Two months is $2500 is a lot for two months they should have replaced it even with out the extended warranty. ft. Had a repair man out and he said it is the compressor and that many people are having a problem with the LG compressor used in the Sear Kenmore Elite refrigerators. LG quality has been horrible. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). Ice maker went out within 2 years. I am TOTALLY disappointed in Sears. $85.00 service call, it will end up costing me close to $800.00 dollars once parts are received and unit is repaired. Sears / Kenmore Elite Refrigerator . This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . The builder that did my house had Sears as the appliance supplier unfortunately. This company used to be great and now it is horrible! He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. no wonder SEARS went out of business!!!!!!! LG nor Sears will act. Step 5: Add Refrigerant. He used to work for LG and he refuses to see their clients as they never pay. I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. Every part was replaced, Twice, if not more. I cannot afford that. Compressor went out in under 2 years. Compressor went out, now July, 2018. We purchased the extended warranty through Sears. I don't have the money. It was replaced on 10/19/2021 at a cost of $1,055. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. I paid over $3000 for it and the compressor has completely failed. Sears could not provide a repair timetable. Now in under 2 years the compressor failed according to the technician and parts are on order. My LG refrigerator went out on me about a week ago. All sears wants to do is sell. Compressor should not quit working after 5 years. I will never buy LG or Sears appliances again. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. Our fridge went out 1 year 5 months after we bought it. Neither company will stand behind there product. I called a repairman who checked the unit and confirmed that the compressor was bad. Model #795.71314.313. I really believe this is unacceptable and something should be done. (about 2008). Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. Sears and LG Electronics announce Recall to repair approximately 20,000 My number is 795.71053012. 4mo ago water stopped dispensing, thought it was clogged. Model # 79574307810. Compressor has failed in August of 2022. The Grab-N-Go door is an unhelpful gimmick that spoils this refrigerator's potential. repair company is saying that even that may not fix the unit as it may need a compressor. Wth I purchased a Kenmore elite for 2800 on sale from 4300. $1200.00 was original estimate. bought a kenmore refrigerator 08/07/2017 from Sears in Heber, I have purchased 2 Kenmore refrigerators within the last 7 years and both have died. Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. He said LG has come out with a new linear compressor that should last longer but it is made in China. The compressor was confirmed by an independent repair man as needing to be replaced at the cost of nearly $1200, today, October 21, 2022. Contacted local Appliance service company to look at the fridge and found compressor to be bad. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. Im all for legal action against them both. I am extremely unhappy. Model #795.74013.410, RE; KENMORE ELITE PURCHESED 2011.. MODEL 7957253, My Kenmore Elite model 745 74022 410 has continual. Model # 795.72043.110. Compressor is still under warranty. My daughter bought a Bottom Freezer Refrigerator 12/2017. condenser and compressor. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? Thanks Debra Sapp. The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. The unit was made by LG for Kenmore. This is around 2 years and 1 month. Called LG and was given the name of repair company. The sell crapy items and don't offer support. Now Im seeing all of the class action lawsuits against LG for their garbage compressors.